Communication in Social Care

Working in social care means you’re likely to meet, work with and assist a diverse range of individuals who all require effective communication, sometimes in different ways. Understand why communication is important within social care and how to meet the language needs and wishes of others, aiming to reduce communication barriers and make the working process as smooth as possible for staff and individuals alike. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Communication in Health and Social Care. Framework Our Communication in Social Care online training course is mapped to the Skills for Care Core and Mandatory Training Framework. Here we explain the framework and its importance. Skills for Care Core and Mandatory Training Framework: The Core and Mandatory Training framework was produced by skills for care in partnership with a panel of social care employers, learning providers and representative organisations and was updated in line with CQC’s revised inspection framework. It sets out a series of minimum learning objectives and a suggested refresher frequency, to support care organisations to provide their staff with a foundation of learning and refresher opportunities. Learning Outcomes for this course include: Appreciate why communication is important in the work setting Meet the communication and language needs, wishes and preferences of individuals Reduce barriers to communication Apply principles and practises relating to confidentiality at work Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Certification At the beginning of each module learners will be asked to answer a “knowledge check” question. Answering the question correctly will allow learners the opportunity to skip this section. However, if they wish to complete it anyway, they are still able to. On completion of this course, learners will be able to print a Virtual College certificate. Learners must complete the course to obtain their certificate. Duration 30 study minutes to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material. Target Audience This training is designed for care workers and support workers wanting to get a good understanding of what is required of them within their role as well as for anyone working in a Social Care setting wanting annual refresher training. Entry Requirements There are no specific entry requirements for this course.