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The Human Touch : Personal skills for professional success

The Human Touch : Personal skills for professional success

by BCS Learning & Development Limited

£29.99
MPN9781906124915
Prices updated 18 Jun 2026

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Product Description

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment.This book specifically addresses the application of those key skills within professional job roles and the IT industry.It forms a comprehensive and practical reference manual relevant to a huge variety of situations.Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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