The Communication Book : 44 Ideas for Better Conversations Every Day

OVER 1 MILLION COPIES SOLD in 20 DIFFERENT LANGUAGES WORLDWIDELEARN THE TECHNIQUES YOU NEED TO COMMUNICATE BETTER AT WORK AND HOME'Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.'Struggle to find the words in meetings?Know what you mean but not how to say it? From Aristotle's thoughts on presenting to the Harvard Negotiation Project, internationally bestselling duo Mikael Krogerus and Roman Tschäppeler have 44 tried and tested ideas to change that. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package.With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.