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The Art of Being Indispensable at Work : Win Influence, Beat Overcommitment, and Get the Right Things Done

The Art of Being Indispensable at Work : Win Influence, Beat Overcommitment, and Get the Right Things Done

by Harvard Business Review Press

£21.00
MPN9781633698499
Prices updated 21 May 2026

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What's the secret to being indispensable&#8212a true go-to person&#8212in today's workplace?With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever.We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms.But sometimes it feels like we're stuck in a no-win cycle&#8212dealing with an overwhelming influx of asks, with unclear lines of communication and authority.Overcommitment syndrome looms larger than ever before. But even amid the seeming chaos, there's always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart.How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work.Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others&#8212not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority. This book will teach you to:Understand the peculiar mathematics of real influence Lead from wherever you are&#8212up, down, sideways, and diagonalKnow when to say "no" or "not yet," and how to say "yes"Keep getting better and better at working togetherAnd much more.The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.

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