Macmillan Motor Company Ltd

I recently bought a car from Macmillan Motor Company and I couldn’t be happier with the experience. I dealt with Steven, who was genuine, professional and a pleasure to deal with from start to finish. The entire deal was done over the phone and the car was transported to Northern Ireland, so naturally I was a little cautious at first — but Steven made the whole process easy and stress-free. Communication was excellent, everything was explained clearly and honestly, and the car arrived exactly as described and in fantastic condition. Delivery was smooth and on time. A truly 5-star service and a dealership you can trust, even when buying remotely. Highly recommended and thanks again to Steven!

WOW! What a truly outstanding dealership! Steven was absolutely amazing. He went above and beyond! We enquired about a car to which Steven made sure was immaculate, a fresh MOT and the car was in fantastic condition. I would recommend Steven and the dealership to anyone! A good and honest guy, rare to find these days. Thank you!

I received my car today, and Steven provided outstanding assistance with a high level of professionalism. I highly recommend this dealership; the entire process was seamless and well-managed.

Excellent Service from Steven at MacMillan Motor Company I bought a car from Steven at MacMillan Motor Company in September and couldn’t be happier with the experience. Before finding Steven’s advert, I’d spoken with a few different garages, but the level of trust and transparency I felt from Steven was second to none. From the very first conversation, he was open, honest, and made the whole process completely straightforward, which was a huge reassurance, as I was travelling down from Scotland and had already arranged finance for a long-distance purchase. Steven even went out of his way to pick me up from the local train station when I arrived. He gave me all the time I needed to test drive the car and make sure I was 100% happy with it. During the test drive, I noticed a brake pad warning light come on, something that hadn’t been picked up during the previous service. Given the distance I’d travelled, Steven immediately offered to cover the full cost of replacing the pads and transferred the money there and then for the quote I received locally. I genuinely can’t fault the service or his honesty. Steven is a genuine, caring person who goes above and beyond for his customers. I wouldn’t hesitate to buy from MacMillan Motor Company again and highly recommend them to anyone looking for a trustworthy dealer.

We travelled from Worcestershire to get our Skoda Karoq from MacMillan and couldn’t be happier with the service from Paul and Steve over the phone. We received attentive, good-humoured and zero pressure customer service - everything you’d want when car hunting. We were encouraged to have a casual test drive and consider our options at our own pace. On collection day the car was serviced, clean and ready and I was collected from Middlesbrough train station by Steve. Thoroughly impressed and recommended - we would absolutely purchase from MacMillan again!