The Erimus Practice

I wouldn't even say a one absolutely disgusting behaviour from the reception who are supposed to be first point of contact. Never listen to. You and talk in an aggressive manner. One can never get through and never get an appointment. Apparently the Web for e consultation is never active and nor is the app to make an appointment. Only got told that they take on only 4 e conultant appt a day. The reception need to change they'd attitude n behaviour when talking to patients

I WOULD GIVE NEGATIVE STARS IF I COULD!!! The worst and most rude receptionists ever spawned that couldn't hate their life any further, the other day I called to get the results of my blood test after 10 seconds she put the phone down while I was speaking and some of the doctors are ok but others as bad as the receptionists and they don’t even listen to you properly they rush you in a rude way and end the call

Awful. Rude staff, not understanding and the reception team has the most foul mouth. since Racheal has left they actually have just gotten worse. You can’t get through at 8, when you do they tell you call back. you can hear them discussing people while you’re “on hold” i have been trying for months to get an appointment. Ignored me again today. The reception team, especially the older ladies have a poor attitude towards ALL patients. If they don’t want to even say hello they won’t. Avoid.

If i could give less than 1 star i would. awful reception staff who make up rules as they go. one will tell me i cant pre-book appointments the next day a different staff will tell me i can. if the staff cant be bothered to talk to me they just say I've rang at the wrong time and i need to call back again tomorrow. i rang up last week at 8am and, when i eventually got through to talk to someone, got told there are no appointments and i have to wait 8 days before trying again. it is now that 8th day and so far i have rang a total of 118 times and the line just keeps saying user busy or the staff will hang up the call. don't even get me started on some of the doctors. if i were you i would avoid this practice like the plague its not worth your sanity. Update: after 3 weeks wait, today after 1 hour trying to ring, 155 phone calls and 21 minutes on hold i have managed to get an appointment for 4 weeks time and its a telephone appointment. what a joke.

The worst and most rude receptionists ever spawned that couldn't hate their life any further, waited 7 minutes in a queue when I was first in line (25 mins in total), only to be greeted in the rudest manner 'well we have no appointments, bye'. Not to mention doctors who consistently mis diagnose issues and couldn't care less. All these people are here just for a fat paycheck nothing more. I surely hope the NHS goes bust as my taxes and nation insurance are going to waste on these clowns.