Vaux Fletcher Solicitors

I used Vaux Fletcher Solicitors for the sale & purchase. I’m am really happy with the service they provided, they were only a phone call or email away to answer any questions I had. Would highly recommend Jessica and Victoria if you are looking to sell and buy! Reasonably priced for excellent service.

We had a really great experience with the team here for conveyancing. We were kept up to date, responded to in a timely manner and, the team were always friendly and helpful. The process went quickly and smoothly, I would 100% use again.

I have used Vaux Fletcher for a sale and a purchase, my experience with the sale was annoying but the purchase experience was out of this world incompetent. I found Richard arrogant, his staff useless and uncommunicative and his complaint handling is abismal. My sales experience was marred by the fact he sent me a cheque for the proceeds, every other solicitor I had used previously has sent a quick and easy bank transfer. A cheque would have been fine if your not in a rush, because you are delayed receiving the money by the clearing time. This cheque would not clear, the two times it was submitted it was rejected. Richard was more upset that I turned up at his office without an appointment than the fact his cheque wasn't been honoured. It was a very stressful week resolving this problem. Vaux Fletcher was a very cheap price so I used them for a purchase too, I wish I had not, it was a stressful train crash. The memorandum of sale had me as a private purchaser, it was actually a ltd company purchase, this mistake was not noticed till the morning of the contract signing. I was bemused, I thought this mistake should have been picked up when money laundering checks were done, in reality no checks or questions were asked about the sorce of funds for the purchase. The purchase price for the property was also wrong on the contract. The outcome for this mistake was I had to pay for his services to that point. Richard would not take responsibility for the purchase error, stating "he knew I had the funds so no money laundering checks were required". The purchase process had to be redone under Company name delaying the purchase massively and I had to pay again. The run up to the signing had its problems too. I am a lone director of my company, I always have been. Richard said there was another Director in the company who needed to sign. I explained there was no Director only a Secretary (it is stated at companies house). He then argued that the Secretary needed to sign, which had never happened before. I made further external enquiries and it was confirmed Secretaries do not need to sign, we proceeded on this basis. After the completion I thought my Vaux Fletcher nightmare was finished, oh how wrong i was. By the final date of the restriction search expiry, my property transfer form (AP1) had not been submitted, I had to tell Vaux Fletcher to submit my AP1, to avoiding complications. My 3% second property charge was paid 15 weeks late for which I was fined. This purchase was truly a comedy of errors.

I was so pleased with Vaux Fletcher's they responded quickly to all my phone calls and emails. They were very efficient and professional as well as caring and considerate. They worked very hard to achieve a superfast deadline. Jessica and Victoria are a fantastic team I highly recommend them and would definitely use Vaux Fletcher again. Eileen Moran

After a very traumatic year, unexpectedly loosing my husband and having to sell the family home. I had to downsize and needed a solicitor to guide and help me. Everyone thinks that solicitor's are just out to make money. I have dealt with solicitors in the past (60yrs old) but never dealt with a firm that is so caring, so helpful. They genuinely care. I was talking to Jessica most of the time. Crikey! This young lady is so amazing. Victoria, is a partner of the firm. Such a lovely soul and so very down to earth an approachable. Tegan, I think she's in training but you wouldn't know it. She's on the ball. Overall. I can't fault this firm at all. They go above and beyond. Never leave you in limbo, always return your calls immediately. The nicest people you could ever deal with. Thank you Vaux Fletcher for absolutely saving me and my sanity. Thank you Jess. You're such an amazing lady.