The Eye Pharmacy

Never made it through to the optician so can't comment on that aspect. Made an appointment for Sunday which they cancelled the day before. Remade the appointment for the Wednesday at 3.30 pm , phoned after lunch to make sure everything was ok. I was told that no appointment was in the diary for that time but if I came down before 4pm they could fit me in. Waited around on arrival for a few minutes to be told I'd missed my appointment as it was at 3.30. They said I could wait around and might be able to fit me in. Told them to get their act together and left. Would give no star if I could.

These chemists go above and beyond to help. Naz is a star. She saw I was stressed at having little time to make a trip back and did a mini consultation at the desk, basically figuring out a way to provide me with my prescription there and then instead of having to come back another time. Thank you Naz!

Fab opticians - nipped in at the end of Feb thinking I had an eye infection & to get some over the counter drops. Optician was working & offered to take a look - ended up with a referral to Pinderfields for a cataract as I was blind in 1 eye (had my eyes tested last year by a national chain & told everything was fine). Staff at the Eye Pharmacy have been fantastic throughout the whole journey & certainly made me think about which opticians I'll be using in the future .....support the small independents - they care about you more as I've found out!

Sat here enjoying my glasses. I suddenly realised i needed to leave a good review 23/02/25 was the exam date. The optometrist sidra did a very good job on my eye test. My problem is more eye misalignment, not so much prescription, and I think over decades of eye tests and different glasses, I've never had such a good result. And I've been referred to hospital before and had less success. She gave me the option to be referred to hospital or try with prism lenses. She did lots of different tests and tests I've never had before for double vision. She honestly did an incredible job to get an incredible result, and she deserves credit for that. Finally I've got clear vision, and it's not wonky. Took no time at all to get used to. So happy with the results, and Sidra (I'm assuming it's her, she signed the lenses prescription) is a calming soul and clearly very clever. She did a great job. I got my glasses weeks ago now. Hopefully, she sees this. It's easy to be kind and gentle, and it makes anxious people like me comfortable. Thank you.

First class chemist, staff are very helpful and they are open until 10pm . There is sometimes a wait to collect your prescription.