North Leeds Medical Practice

I sent off a patches request this morning and got reply from the receptionist for an appointment that afternoon. Was seen by Dr Sarwar who was extremely polite and professional in looking after me. Dr Sarwar has given me good advice and I will follow up on it. May I take the time to thank the team at North Leeds Medical practice for getting me in today. By the way a patient, a Mrs Moore who was late for an appointment was extremely rude to Jeff on reception whilst my wife and I were waiting to see Doctor Sarwar. Kind regards Nigel

If you are going through the menopause, avoid like the plague. First appointment I was told " the NHS don't prescribe HRT". Sincerely hope this was a lie as the next day the doctor called back and prescribed a higher dose than the one I requested. When I suggested a face to face appointment to discuss my symptoms the response was "I don't see the point" Later requested a phone appointment to discuss Testosterone and was told due to the nature of my request this would have to be a face to face appointment. Upon arrival I am told they cannot prescribe Testosterone. When I asked why I needed to come in to find this out the response was "nothing to do with me" I just hope that when these doctors need help they get the care and support that we all deserve

I honestly regret the day I decided to register with this medical practice after moving to Leeds. The level of service has been absolutely disgraceful. When I went in for my appointment, the receptionist — a lady with dark brown hair — spoke to me in an extremely condescending manner. She ridiculed me simply because I didn’t know which direction the doctor’s room was. Her attitude was unnecessarily rude and dismissive, and it made the whole experience very unpleasant. Avoid !!!

Managed to get an appointment months ago and was prescribed a daily drug as a repeat prescription. Suddenly, this was no longer a repeat prescription and I was unable to request it via the app. I called the practice and was given an email address to contact. I was given an automated email response saying that it would take 2-3 days and I could pick it up at the pharmacy. 4 days later the pharmacy still had no word of my request. I spoke to the receptionist in the GP and was told that I did not have a repeat prescription, despite having been able to repeat it for months. After being assured that this was resolved, I went every day to try to collect my prescription, each time being told it'd be ready the next day or so. I've now experienced a full week of withdrawal and still don't have my prescription. It's easy to understand that there are many checks and balances in the system for a reason, but it's less easy to understand how something I could easily repeat before is now disregarded. So confusing and disappointing.

AVOID THIS MEDICAL PRACTICE! This is, without question, the WORST doctor’s surgery in Leeds. The complete lack of care from this place is beyond unacceptable, it’s downright dangerous. The incompetence, negligence, and shocking attitudes of the staff have had catastrophic consequences for our family, including a completely preventable death that we are still trying to come to terms with. We trusted this practice with the health and wellbeing of a loved one, and that trust was shattered. Phone calls ignored, urgent requests dismissed, symptoms blatantly overlooked, test results LOST, all because of a lazy, disorganised, and careless approach to health. The staff behave like they’re doing you a favour just by answering the phone, and getting an appointment feels like an impossible task. When you do finally speak to someone, you’re met with rudeness, defensiveness, and an overwhelming sense that they simply don’t care. The medical negligence we experienced wasn’t a small oversight, it was life-altering. Repeated cries for help were brushed off, key symptoms were missed or ignored, and instead of taking responsibility, the staff continued to show arrogance and indifference. It makes me SICK to think that others are still walking into that surgery expecting professional healthcare, when what they’ll likely get is chaos and condescension. We are now pursuing this through the appropriate legal channels, but I feel it’s my duty to warn others: DO NOT REGISTER HERE! Do not risk your health or the lives of your loved ones. There are plenty of practices in Leeds, this one should not even be allowed to operate. ABSOLUTELY DISGUSTING!