Leeds Estate Agents - Preston Baker

We recently have completed our purchase on a property in LS8 through Preston Baker. Our agent was Gemma Carter who looked after us throughout, right from the initial enquiry stage to completion / post sale activity. Gemma was excellent to work with. Extremely personable and professional with regard to her knowledge of the market, area and the property itself. All our queries were handled very efficiently and without fuss. Making the purchase as stress free as possible. We would fully recommend working with Gemma and Preston Baker.

Gemma Carter was our single point of contact at Preston Baker on the sale of our house in LS8. This is important as lines of communication are both clear and rapid. If you want something doing - you just ask Gemma! The service she provided throughout what is inevitably a stressful process was absolutely first class. She offered reassurance where necessary; provided a great conduit for discussions with our buyer and was able to chivvy along lawyers when needed, which is basically all the time. She has an excellent calm manner which is combined with efficiency and helpfulness. She also has lifelong personal connections to LS8 - so knows the area like the back of her hand. Would have absolutely no hesitation in recommending Gemma Carter for your sale or purchase.

We recently completed sale of our house in LS8 through Preston Baker. Gemma (estate agent) is excellent and worked very diligently throughout a long sale. She was communicative, effective and very friendly; she always had time to discuss anything and everything about sales strategy, viewings, etc. You couldn't ask for a better agent. The problem is this; Preston Baker were the most expensive agency by far. They operated a 3-tier fee option: A) pay all up front, B) pay some deposit now and the rest on completion or C) pay all on completion. A is cheapest and still over £1000 more than the next agency on the parade. And when you are paying so much more nothing short of outstanding feels like good value. So yeah, Preston Baker were great but that was the minimum expectation handing over so much money in advance. They say their value is reflected in their "property launch" strategy which, on average, sells homes faster and gains better final prices for their clients. Statistically speaking maybe it's true, I just don't know. Our house took a while to sell and the final price was below initial asking but most likely this was just the state of the market at that very particular time. Ultimately, I can only judge their performance on my individual experience and the truth is that I didn't see tangible results from their "property launch" strategy. What I did see however, was a drawback was being locked into Preston Baker's pay-upfront fee. After lowering the asking price to be bumped to the top of Rightmove's listings for a week we still hadn't secured a sale. At this point I had agencies ringing me daily offering to take on my house and listing with a new agent would have bumped it up the Rightmove listings again for free. But we couldn't do this without losing all of our fee, as we were tied into Preston Baker's pay upfront price plan. We just had to sit tight and hope. Eventually we secured some lovely buyers and all was well. Preston Baker are professional and effective; once again, our agent Gemma was excellent! But are they value for money? I'm not convinced we got more for our £££s then we would have with one of the other estate agents on the parade. I definitely think you have to put too much faith in them to choose the upfront payment option and for me the other plans are just unaffordable compared to competitors. You might get great results from "property launch", I have no reason to believe it's not effective but at the end of the day the individual market conditions and your property circumstances are far more influential in how your sale is going to go.

Preston Baker cane in and sold our house after it had been on the market for quite some time and other agents were unable to get the job done. Olivia Clapperton came to us explained their procedure and price model and we went ahead, an open day was held and then subsequent viewings after that. Olivia owned the process from beginning to end going above and beyond on a regular basis, available out of hours regularly and kept all sides of the chain in touch , I wouldn't hesitate to use the agency again.

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had resold it within 24hrs. Then towards the end of the process when the chain was creaking under the strain and looking like collapsing she went above and beyond to make sure we made it through to completion.