Pharmacy+Health - Moortown

Just raced from work to get to the pharmacy to collect a prescription before they closed at 6pm. Got there at 17:56 and the lights were off and door was locked. Was i cutting it fine? Yes, but If you say you close 6pm, close at 6pm.

Very poor service today. Hospital had told me to use original (yellow) vaseline for wound care. There was only white vaseline on the shelf, and the assistant told me it was the same and would be fine. It isn't the same - the hospital specified yellow for a reason! Then I asked for a pack of pink migraleve - only after paying did I notice I'd been given a mixed pink & yellow pack: when I queried this the assistant said migraleve don't do pink only packs - they do! Two unreliable pieces of information, which makes me wonder about using this pharmacy in future. . .

I contacted Pharmacy plus health needing a hard to acquire medication. They were very helpful and quickly arranged for me to come and collect it. I am very happy with the service I received.

Wonderful staff and service. Hardeep went out of her way to get my mum's medication sorted. There was lots of it but she understood that my mum had got muddled up and was very understanding. Thanks so much.

On a power trip. I was really ill over Christmas and dragged myself out of bed to top up my meds. They only had 16 pack Beechams so I picked up 2 which is approx 4 days worth of tablets. I then also asked for two of the benylin. The woman behind the counter stood in judgement "why do you need two"? I found myself explaining one was a spare which it was but why it was any of her business is beyond me. After consulting with her boss it was decided I could have two bottles of benylin but only one pack of Beechams. It took every ounce of strength in my body to make the 10min walk there and 3 days later I'm having to make another trip for more tablets to a different pharmacy....probably spreading my germs a second time. As pharmacists, your job is to advise and empathise; not patronise or judge. Not everyone has the means to get to a pharmacy every 5 mins. And we are capable of reading the PIL to understand how to take the medication safely. We also have jobs and lives just like you. When you have no value to add, provide service with smile.