
Well Pharmacy
Well Pharmacy on Herries Road provides essential pharmaceutical services and health support for the Sheffield community.
About
Well Pharmacy on Herries Road serves the local community in Sheffield, offering a vital point of access for prescriptions, over-the-counter medications, and general health advice. As a neighbourhood pharmacy, it plays an important role in supporting the well-being of residents.
The pharmacy team is dedicated to assisting patients with their healthcare needs. While busy periods can sometimes lead to queues, customers often praise the staff for their helpful and friendly demeanour. Many appreciate the main pharmacist, who is noted for their trustworthy and reassuring approach to patient care, ensuring a reliable service for those managing their health.
Visiting Information
Well Pharmacy on Herries Road is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The pharmacy is closed on Sundays. For accessibility, the premises offer both wheelchair-accessible parking and an accessible entrance. Payment options are convenient, accepting credit cards, debit cards, and NFC payments, in addition to cash.
from 82 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 82 reviews from Google Maps.Last updated 7 February 2026.
Hands down one of the worst pharmacy's in Sheffield. Request a prescription with 9 days notice and they'll still say it's a 15 minute wait. Been in before and they said 'come back tomorrow morning'. Go again tomorrow morning and it's 'come back this afternoon'. Absolutely shocking.
One word comes to mind: incompetent. Often long wait times and sometimes when I attempt to collect my medication they've put it back out so I am forced to obtain another prescription from the GP, it's ridiculous. I get my medication every two months so when they keep sending me reminders to collect it I don't actually need it at the time and will collect it when it's due , they never seem to understand this and I'm sick of explaining it to them. Also recently my GP sent a prescription for my HRT treatment through which I went to collect, initially I was getting 3 months worth, I went to collect it only to discover on my way home that there was no HRT treatment in the bag, it was my Rivaroxaban so I had to go back and tell them that's NOT what I came for or needed at that time. They never apologised for their mistake, I find the staff there utterly useless. I would advise anyone to find an alternative Pharmacy as I have.
A little understaffed, so there are frequent queues, but the staff are helpful and friendly. The main pharmacist feels like someone you could trust. If you go when it's quiet or you're willing to be patient you'll be wholly satisfied. (If you're not 100% sure your prescription is ready, I recommend calling ahead to avoid disappointment).
Rude unfriendly staff, they ask you if you can come in over an hour before the place shuts so they "can get off home on time so makes it better for them".... but they keep you waiting forever! I was accused of being abusive and threatening but I was actually on the phone so I was actually talking about someone completely different, but one of them was clearly eavesdropping on my phone call and assumed I was talking about her, (because as it goes I didn't like her anyway, rude with zero people skills) and I've basically been banned from there!!! Can't say I'm disappointedl tbh!! They think they run the place well but the amount of people that walk out fuming as they NEVER have people's prescriptions and the amount of bad reviews on here would say different!! Shocking place, avoid!!!
Booked my flu jab with these guys, a few days before the appointment I was emailed saying my appointment had been cancelled as they didn't have any flu jabs...then why let me book it if you have no stock?? I have to contact the pharmacy to request a refund then wait 10 days for it! Shocking service, if you can't provide the service why should I be chasing around after you for my money back?? I wouldn't trust them to prescribe anything important!!
Location

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1 location
📍 427 Herries Rd, Sheffield S5 7HF, UK
Details
Rating(Google)
Address
427 Herries Rd, Sheffield S5 7HF, UK
Phone
0114 242 6855Opening Hours
Source: Google