Brocco on the Park

Went there for my sons birthday along with my elderly in-laws for what we thought would be a special birthday get together and breakfast. We arrived at 10:30 prompt as booked to find we were the only table in there, shortly after another table of four arrived making 11 people in total. The waitress was lovely and looked a little stressed as you could tell she was trying to deal with a drama in the kitchen, ordered coffees and breakfast around 10:45am, after waiting for another 45 minutes and no food we were told there was only one chef on, but there was still only 11 people in the restaurant as no other people had booked! We checked on the food to be told it would be here soon, after another 15 minutes of waiting went to see what was happening to see all of our food on the pass going cold, the other table informed me it had been sat there for quite a while, three dishes had hollandaise sauce which is not what anyone wants to see sat there and also a health risk, I was told it would be over soon, another ten minutes went by and it started to arrive, when I say it was cold it would be an understatement, the food was stone cold, we refused the whole meal and said we would leave, I really can’t fault the waitress she had no support from anyone there, there was no senior member of staff to talk to and no manager, The other table also left at this point, arrived at 10:30 left at 12:00, how can a restaurant not be capable for serving 7 breakfasts in 90 minutes is beyond me! We had travelled 40 minutes to get there and my in-laws also had to travel 30 minutes by taxi to get there to celebrate my son’s birthday, well done Brocco!! I certainly won’t be going back, should have realised when we were the only two bookings in there, The waitress is too good for that place she was absolutely lovely,

Lovely one night stay. Very friendly staff and great room with comfy bed, lovely decor and some nice touches such as complimentary cake on arrival. We also ate at the restaurant for our evening meal and breakfast and it was delicious. Highly recommended.

I visited Brocco for a birthday dinner and left pretty disappointed. We didn’t stay overnight, so I can’t comment on the rooms, but the dining area felt very sterile — all pale grey, glass and wood, with no warmth or character. The food was mediocre. The menu reads well, but the dishes just weren’t executed properly. Ingredients felt cheap for the price, and the cooking style came across as dated — a mix of French classics and Asian influences that could have worked with better quality and better execution. The staff were polite but clearly nervous, and there didn’t seem to be many of them. Overall, it just wasn’t the experience I expected, especially at this price point.

We stayed at Brocco the night of our wedding and decided to revisit for an anniversary. It was just as we remembered! Wonderfully helpful and friendly staff, and very cosy stylish rooms. We also visited their restaurant and they gave us a free desert to share to congratulate us which was a delightful surprise. We will be back!

We loved this hotel. It was very clean, the room was lovely and there were home made cakes in our room every day 🤩