Palmer Holidays

Myself and 4 friends have just returned from a brilliant weekend break with Palmer Holidays - the "Thursford Christmas Spectacular". What a great weekend from start to finish. The Sprowston Manor Hotel was excellent from the lovely rooms, the Christmas decorations, the excellent meals and the very friendly and attentive staff who went out of their way to make our stay perfect. The show was great and we enjoyed our time in Lincoln and Norwich but would have liked a little more time in Stamford to look around. One slight criticism is the time waiting for the taxis when we got back to Wakefield which needs sorting with the taxi firm. Last but certainly not least, a big thank you to our driver Andy who was very cheerful, helpful and informative - thank you Andy.

An expensive disappointment for our holiday to Sidmouth. NO LUXURY COACH but a contract Red Rose 10-year old coach with sign on toilet door ‘not in use’.Not a Palmer’s driver but Red Rose,who did not know the tour areas he took us on,very shambolic. Given a side room in hotel.not the sea view we had asked for,this was in a busy road with traffic noise.Hotel full so could not change. We would not trust this company again.

Sadly we had the misfortune of one of their coaches parked outside our hotel room in Bury St Edmunds. Repeatedly the driver started the coach and left it idling for extended periods of time during the early hours of the morning. The first time at 7am for 20 minutes and we’re now 20 minutes in to the second session. There’s now one getting on the coach, and he’s not walked round the vehicle doing safety inspections, so there’s no justifiable reason for leaving a noisy polluting vehicle idling. Leaving vehicles idling for extended time is in contravention of the Highway Code, not to mention unreasonable behaviour towards hotel guests and harmful to the planet. What other laws of the Highway Code does this coach company ignore? Not a company I would use given the attitude of their drivers.

Great. Good driver and Judith very caring on our Good companions tour of Sidmouth, Devon.

Lytham St Anne's 9 September Our second visit to this hotel and didn't disappoint lovely room with sea view and sun terrace ,really couldn't fault it Grant our driver excellent nothing was too much trouble, very professional and a credit to Palmers The downside local pickup ! The taxi too small 4 seater ! 5 in the car include driver , thetaxi driver said well it's free !!