
Greenholme Carpets and Flooring
Discover a brilliant range of quality carpets and flooring solutions for your home at this highly-rated Otley specialist.
Greenholme Carpets and Flooring is an established specialist located in Otley, offering a comprehensive selection of carpets and flooring for residential and commercial needs. With an excellent Google rating of 4.5/5 stars, the business is well-regarded for its commitment to customer satisfaction and quality products.
The store provides a wide variety of flooring options, from luxurious carpets and new underlay to durable LVT Amtico solutions. Customers consistently praise the team's high-quality knowledge, expertise, and friendly, relaxed atmosphere. Reviewers highlight the exceptional service, with staff going above and beyond to ensure a first-rate job, often demonstrating impressive efficiency from initial measurement to fitting. They are dedicated to helping customers find the perfect flooring to suit their style and budget.
Visiting Information
Greenholme Carpets and Flooring is open Monday to Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. The store is closed on Sundays. It features a wheelchair-accessible entrance, ensuring ease of access for all visitors. For customer convenience, a range of payment options are accepted, including credit cards, debit cards, and NFC payments.
from 26 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 26 reviews from Google Maps.Last updated 6 February 2026.
It is rare to find high-quality knowledge and expertise combined with such a friendly relaxed atmosphere in retail today. Second time we have used Greenholme - Once for a whole house when we moved in 2013 and a few weeks ago after knocking some rooms around in a bit of a refurb. Brilliant range, competitively priced and great service from Chris and team. Mark and his son couldn't do enough to help when fitting and even vacuumed when they finished. Thoroughly recommended!
I can highly recommend Ryan (LVT Amtico) as he went above and beyond throughout the installation of our amtico hall flooring to ensure a first rate job was completed. Nothing was too much trouble for him, and he was an absolute pleasure to have in our home.
I highly recommend this company. I called in Saturday asking I thought the impossible but even though they were closed for bank holiday Monday I chose a carpet for lounge and hallway , they came and measured up on Tuesday, ordered the carpet and new underlay then proceeded to fit it on Wednesday. What more can I say but great job, great price and prompt, exceptional service and this includes the fitter too, he left everything spotless. A HUGE thank you to everyone I will definitely be back.
Used on 2 separate occasions and the first time was great, however the second was a terrible experience. The fitters that came did a shoddy job. In the master bedroom, there is a join in the carpet that is clearly visible, they've put a jointing strip in the space (not a doorway!) Between the bedroom and dressing room, despite us asking for a full carpet. We also have an oak staircase which was supposed to have a runner with stair rods. This was not communicated to the fitters and they jumped straight in and nailed the full carpet to our beautifully waxed staircase. The stair rods were sat there, ready and waiting to be fitted but it didn't occur to them and they went ahead anyway. They had to remove the carpet and my husband had to fill and wax the holes from the nails which are still visible. They returned the following week to re fit the runner and they didn't have the right tools and weren't sure how to fit the carpet rods so my husband did it for them. In addition to this, they didn't fit a door plate between the upstairs hallway and bathroom as they said the tiles were set too high so they couldn't do it so they had to send another carpet fitter to do it at a later date. Because of the above, we held £100 back from the fitters payment to cover the man hours to rectify the damage to the staircase which is think is more than reasonable. Overall, we are happy with the quality of the carpets but they fitting and the whole experience has been terrible and we will not be back.
Fantastic company, even whilst only nipping in to see what off cuts of carpet they had, they still gave 100% on their customer service. Great advice, great prices, and even a cup of tea... Very impressed! Will certainly be returning.
Location

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1 location
📍 Station Road, Otley LS21 3HX, UK
Details
Rating(Google)
Address
Station Road, Otley LS21 3HX, UK
Phone
01943 466268Website
Visit Website →Opening Hours
Source: Google