
Backcountry UK
Discover Backcountry UK in Otley, a highly-rated outdoor shop celebrated for its expert boot fitting and quality gear.
Backcountry UK is a highly-regarded outdoor retail specialist situated in the Wharfebank Business Centre, Otley. With an outstanding Google rating of 4.9 out of 5 stars from numerous satisfied customers, it has established itself as a go-to destination for high-quality outdoor clothing and equipment for all adventures across Yorkshire and beyond.
The shop is particularly renowned for its exceptional, personalised boot fitting service. Customers consistently praise the knowledgeable and patient team who take the time to ensure the perfect fit for walking shoes and boots, even for those with specific foot requirements. They offer a comprehensive range of gear, providing expert advice without pressure, allowing visitors to make informed choices for their outdoor excursions.
Visiting Information
Backcountry UK operates Monday, Wednesday, Thursday, Friday, and Saturday from 9:30 AM to 5:00 PM, remaining closed on Tuesdays and Sundays. The premises offer excellent accessibility, featuring wheelchair-accessible parking and an entrance. For convenience, a variety of payment options are accepted, including credit cards, debit cards, and NFC mobile payments.
from 182 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 182 reviews from Google Maps.Last updated 6 February 2026.
Well Girls & boys just a short note to BIG UP what Backcountry does for it's customers! I first discovered Backcountry in 2009 on Ilkley high street between a bookies & a chippy! The service was just the best i had a fitting session in September with what stock was left & then i got a call Scarpa in stock! They lasted me several full seasons skiing & a few holidays here & there before the liners where worn at the heals 16 years! Having upgraded new ski's to Saloman shift binding i needed a pin binding for the first time so off i head again in September. Tom spend a heap of his time ably assisted by Fran to see if any of there current stock will do the job. Alas no joy but an excellent fun time had by all. Once again appointment made to re-visit once stock arrived. I pop in a week before appointment shop is rammed on a monday afternoon, i'm supplied with 3 more different sets of boots to try on myself which was great fun! Yet again Scarpa wins the day & I return the following week to be greeted by Phil who expertly checks every detail & heat moulds them using my 16 year old footbeds (Sidas) previously supplied but still in A1 condition. I've skied them at Castleford & they are like slippers much easier to get on & off much bigger walk mode & the pink & blue well they match at least one pair of my Sallopettes what's not to like! In Backcountry you will get the best customer service with a smile & a brew i paid the same price for my new boots as i did 16 years ago! Massive thanks to Dan Fran Tom & Phil best ski shop in UK ! Please try the cafe next door it's also Excellente!
Super helpful with an online purchase. Dan answered all my questions, going back and forth over email for days, helping me find exactly the right set up for me. Ended up getting a new pair of touring skis with hybrid bindings and a set of skins. They were kind enough to mount the bindings and cut the skins to fit my skis at no extra cost. They also let me choose a specific day to get it delivered which was super helpful for my scheduling. Thanks so much to the team, and to Dan especially, I hope to make it up north one day to visit the shop in person!
Amazing service! you don't feel rushed and they are very knowledgeable. They help you to find the perfect fit no matter how long it takes. I have talipes so have wide flat feet, their Meindl Sulden and Meindl Meran both fit perfectly I've never been able to find a shoe or boot that fits as well as they do until now! They also do a wide range of ski and climbing gear such as fall mats and hiking rucksacks
We visited Backcountry UK to get advice and purchase a new pair of walking shoes. Fantastic service and really knowledgeable staff. No problem with trying on multiple shoes in varying sizes and no pressure whatsoever. So impressed, once I had chosen mine, my wife went in to replace her walking boots. Couldn't recommend highly enough. Thank you
I am an experienced skier and have bought several pairs of custom fit boots over the years. I have never had a pair of boots that have been fitted as well as those done by Phil at Backcountry UK. Phil is obviously an expert (more of a craftsman really) who understood exactly how to manipulate my boots to give me the best fit I’ve ever had. After the first trip I was even able to return to iron out some niggles… all “part of the service”. If you want the cheapest boots on the web don’t go here. If you want a slick operation that makes you feel like a VIP then you’re better off somewhere else. However, if you want the best ski boots for your specific feet fitted by experienced craftsmen who really care about their job then set aside a couple of hours and book in here, I certainly don’t regret making the trip here.
Location

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1 location
📍 The Sorting House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP, UK
Details
Rating(Google)
Address
The Sorting House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP, UK
Phone
01943 816011Website
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Source: Google