Redcar Post Office
Serving the Redcar community, this Post Office provides essential postal, banking, and government services from its High Street location.
About
Situated on Redcar's bustling High Street, Redcar Post Office is a central hub for residents and visitors needing essential services. As a key local amenity, it offers a convenient point for a variety of everyday tasks.
The Post Office provides a comprehensive range of services, including sending letters and parcels, accessing banking facilities for many high street banks, paying bills, and handling various government services like passport applications and driving license renewals. While it aims to serve the community effectively, like many busy service points, it can experience periods of high demand, particularly during peak hours, which may lead to longer wait times. The team endeavours to assist customers as efficiently as possible with their diverse service needs.
Visiting Information
Redcar Post Office operates from 9:00 AM to 5:30 PM, Monday through Friday, and 9:00 AM to 1:45 PM on Saturdays. It is closed on Sundays. The branch features a wheelchair-accessible entrance, ensuring ease of access for all customers. For payment, the Post Office accepts credit cards, debit cards, and NFC payments for convenience.
from 29 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 29 reviews from Google Maps.Last updated 3 February 2026.
Shocking queues. Came mid-afternoon, so not in the morning rush or lunchtime rush or just before closes. Only one member of staff on and the queue had 16 people in it. So many people in front cashing in small change with multiple bags that each was taking about 5 to 8 mins. I had nothing better to do than count. All in all, as people left the counter more joined the queue. I waited 45 mins to drop off a small parcel.
Terrible. I always dread going in. Multiple staff but only one station open. Expect to be here for 30+ minutes regardless of what time you go. Just a terrible post office.
Always two on but only one station open. The other just pretends to look busy when the queue is out the door. Possibly the worst post office I have ever been to. The town deserves better. The staff are useless!
One member of staff serving on a busy Saturday with one more just counting cash and stamps at a 'position closed' sign. Proper love standing in a queue at a post office for 35 minutes on a weekend, me like. Won't be using this branch again.
Tried at lunchtime few days ago but a printed sign was displayed saying they were closed. No apology nor explanation given (although I suppose they did at least say when they'd be open from 9am to 2pm the following day - no good for me, but there you go). Went back today, queued for ages (as usual), only to be told they couldn't take my parcel because "the Amazon thing doesn't work". When asked what the problem was exactly, the answer was "don't know - it hasn't worked all week". No alternative solution offered, but when pressed for any suggestions, the shrugged response was "try another Post Office?" Things go wrong, of course, especially tech, but it's precisely at those moments when you can truly rate a company's approach to customer service. At the very minimum, one expects an apology and some attempt to try and resolve the issue, or at least some kind of indication what's being done to fix things and when one might expect things to be working again. But a vague "dunno" and blank stares fully betrays the Post Office's approach to training their staff in Customer Services.
Location
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1 location
📍 30 High St, Redcar TS10 3DS, UK
Details
Rating(Google)
Address
30 High St, Redcar TS10 3DS, UK
Phone
0345 722 3344Opening Hours
Source: Google