Browns of Richmond Ltd.

From start to finish the team at browns of Richmond were fantastic. A very relaxed approach to car sales, never felt pressured into making a decision. This was my first experience of buying an EV and wasn't sure which one to go for, they have a wide range of EVs to choose from and Lewis (sales) was extremely knowledgeable and gave great and real world advice. Decision made, the process of PXing and collecting the car was effortless. I have visited and bought many cars from a wide range of dealers and my experience with Browns of Richmond is hands down the best yet, no pressure, great knowledgeable of the cars and fantastic sales/aftersale team. Special mention to Lewis who took care of us throughout the experience. Will 100% be using them again when its time to change.

Great buying experience with Ian and Michael. Purchased a Tesla, everyone was very knowledgeable. The overall purchase was smooth. I would 100% come back tor my next car upgrade!

I recently traded in my very loved Range Rover Velar for a Tesla Model Y at Brown's in Richmond. Alex who helped my husband and I with our purchase made us feel welcome and valued as customers. He was trustworthy and professional with a lovely friendly manner. He took the time to understand my needs and thoroughly explained why the car would be good for me, whilst also maintaining full honesty about all the features. We had been to multiple garages before this and had been put off by the pushy sales (I've also found it very hard to part with a car I loved). Alex was extremely knowledgeable about all the features of the car and gave us a very comprehensive demonstration, even making me feel comfortable whilst my hungry 5 month old baby cried through the entire demo. I felt Alex was honest and transparent and didn't at all feel pushed in to a sale. I love my Tesla and I am so pleased I made the purchase. Just to note, all of the other staff were also warm and welcoming as we entered the office space. My husband and I will defo be back when we both are due our next car upgrades. Thank you

I highly recommend Brown's of Richmond. The office atmosphere is very warm and welcoming. I dealt primarily with Ian, who was down-to-earth and sincere. He even came in on his day off to take me for a test drive in the Tesla I wanted. Thanks Ian 👍

Fantastic service and care from Lewis and Browns. With a short timescale and specific needs to accommodate our new family, we couldn’t be more satisfied with the Volkswagen Tiguan recommended. Many thanks to Lewis and Browns, definitely worth a visit!