Interiors of Ripon

The shop and staff are ok and quite helpful but the fitters they recommend aren't good. We had our ensuite bathroom done just 15 months ago and already, the poorly applied silicone seal has failed, along with some of the badly applied grout. This has resulted in water leaking from the shower enclosure, which was the reason for the renovation in the first place. I would't use or recommend this company or their installers again.

From my initial enquiry with Andrew via email, visiting the showroom and delivery of my products, the whole team couldn’t have been more helpful. Providing advice and suggestions, answering all my questions, I now have a gorgeous bathroom at a fantastic price! Thank you! 🤩

What can I say - from the moment we entered into the shop right up to today when the job is finished - the service, attention to detail and empathy we have experienced with this company has been the best we have every encountered (and boy have we encountered many over the years). Pippa and her colleagues have been with us every step of the way and nothing has been too much trouble. We have gone from an absolutely dreadful ensuite, fitted by an amateur, to a beautifully crafted and professionally installed bathroom. You have made a very stressful experience completely problem free.

I now have gorgeous wardrobes designed by Pippa. Excellent service from the very start. No detail was missed and the outcome is exactly as I envisioned. I can't recommend Ripon Interiors highly enough.

OK first off, I have no idea what quality their bathrooms are or how they are at their design services, etc... we didn't get that far. This is our experience. We came into the showroom around midday on a Saturday a few weeks back. Upon entering the store we saw 2 female members of staff at the front desks talking to another woman, from the conversation going on I'm guessing a friend not a customer. There was one male at a desk halfway down the showroom. At this time there was just one other customer in the store looking round. As we came into the store I looked toward the females at the front who didn't look up and continued their chat. We then took a walk round the showroom as we came round toward the male sat at a desk, again no eye contact or greeting. I then walked closer to him and said hello, he looked up said hello back, no further communication, no enquiry if he could help, etc. We continued back to the front of the shop. Picked up a brochure and saw that the two females at the front were now on their own. So we walked up to the female closest the door and I started speaking to her, saying that we were looking at getting a new bathroom...in a bathroom store, shocker! Well the real shocker was the fact that as I was talking to her, she then turned to the entrance, where the male who'd been sat at his desk, was just leaving. She then proceeded to have a conversation with him, he left and she graciously turned back to me to allow me to finish what I was saying. At this point I was sorely tempted to just leave but thought we should persevere as they might actually be able to provide a good service despite their appallingly bad customer service. The lady said she didn't work at this branch all the time and would pass our details to someone who would be able to schedule a visit to measure up, etc and would call during the week. It's now getting on for 3 weeks since our visit and no contact from anyone from their store. They must be so good they really don't need our business, which I am more than happy to accommodate.