Upstairs Downstairs
📍 7 Westgate, Ripon HG4 2AT, UK
About Upstairs Downstairs
Upstairs Downstairs is a highly-regarded independent clothing boutique located at 7 Westgate in the historic city of Ripon. With a strong Google rating of 4.4/5 stars from its visitors, this shop stands out for its commitment to offering a unique and top-quality shopping experience, distinguishing itself from larger chain stores.
Visitors to Upstairs Downstairs can expect to find a fabulous and beautifully displayed selection of clothing items across various sizes. Customers consistently praise the friendly, helpful, and efficient team, who are dedicated to providing superb customer service and ensuring every visit is a positive and enjoyable one.
Visiting Information
Upstairs Downstairs is open Monday to Saturday from 9:00 AM to 4:30 PM, remaining closed on Sundays. For convenience, the boutique accepts a variety of payment options, including credit cards, debit cards, and NFC payments.
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📍 7 Westgate, Ripon HG4 2AT, UK
from 7 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 7 reviews from Google Maps.Last updated 30 January 2026.
I have just returned home from Upstairs Downstairs having bought three more fabulous items in their incredible sale. My husband sees the familiar red and white bag and just sighs inwardly. 'Think what I've saved' I cry as I show him my wares. I have always had a positive experience at Upstairs Downstairs - the ladies are so friendly and helpful and so good at find just the right item that you will look great in. I love that they are so non-judgmental - I only ever buy clothes in the sale - but they welcome me with open arms and can't do enough to help. Over the years I have bought some amazing items, from winter coats to knee length boots, interview outfits, dresses for special occasions, but what I love best is the normal every day clothes you can buy there - jeans and vest tops that are ideal for holidays and at a price that you couldn't get anywhere, even high street stores in the sale. I have been a fan of Upstairs Downstairs since I came to Ripon eleven years ago and have built up a fabulous wardrobe of incredible - but affordable - items. Carole and her team are so accommodating and welcoming, nothing is too much trouble. I love how smart they always are, wearing clothes from the shop that make you go 'Oooh I love your top, have you got it in my size...?' I am a PE teacher and spend my life in sports kit and trainers but I think that every other item of clothing I own is from Upstair Downstairs. As my father would say 'You can't beat quality' and that's what shopping at Upstairs Downstairs is - a quality experience. Thanks ladies - always a pleasure xx
Really good selection of clothes and sizes, beautifully displayed The staff are very friendly helpful and efficient. Probably the most customer friendly shop I have ever been to
In a world full of chain stores, how wonderful to find top quality independant retailer. Superb staff and a beautiful display inside and out.
Clothes good. Staff snooty and cool.
Very helpful
