Sabir's

The food was absolutely disgusting we called them and we ordered food they told me it will be ready in 9 min and they didn’t give me any code or any number when I got there I waited for 20 min I go up to the cashier they told me to wait for another 30 min I get hope and the fries was cold and all oily and the pizza it was so dry and cold and also I ordered the mixed kabab in there website it says it’s with rice but I got it without out rice and usually very pizza u worded has their own sauce with it but that one had nothing it was just so pathetic!!!

Lovely place to eat !! Tasty food and service is lovely. Hamzah was so kind and hospitable. Come here for some tasty food and amazing customer service !xx and tasty ice cream too!!

Ordered 1/2 chicken & rice to take out, clearly asked for salad with my meal. Waited right next to the counter for 25 minute. A group of 4 came in, ordered all their meals and were served before me. Then I asked and the guy at the till said oh sorry and pulled my meal out - it was ready but he just forgot to mention that to me or inform me. Came home, opened up the meal and there’s no salad, no rice, just chicken by itself (see picture). I shouldn’t have to double check something wasn’t missed. Won’t be returning, terrible service, no apology for the delay either.

To be honest, I have been ordering from here for quite some time now and it is always a bit of a hit or miss. Sometimes the food is amazing, the portion sizes are good, the food is made quickly and ready for collection, and the staff provide great customer service. However, lately it has been disappointing. The food often arrives cold, and the portion sizes have really gone downhill. For example, the cut-up chicken with chips barely has any chicken or chips, just a small amount. The customer service has also declined, with little communication or basic manners. The waiting times have become frustrating too. I am told over the phone that it will be ready in 15 to 20 minutes, which is fair enough, but when I arrive, I often end up waiting another 15 to 20 minutes. Sometimes the staff seem more focused on chatting or doing other tasks, and I am just left standing there. When I ask how long it will be, they suddenly grab the bag that has been sitting at the back for the last 10 minutes and hand it over, with no apology or acknowledgement for the wait. It is a shame because this used to be one of my favourite places to order from, but the inconsistency and poor service are really letting it down.

Top place, stopped on my way south to Birmingham, served by Saihan, who looked after me. Recommended highly.