Halifax

Excellent service - exactly what I had hoped for in branch - prompt, efficient & friendly Highly recommended .. especially Freddie!

Went into Halifax, Rotherham branch this morning to open an online banking account. We were assisted by Anna, who was very friendly patient and thorough. She explained everything to us and told us about extras we could get that we didn't know about. Thank you very much Anna.

Cannot believe I have just gone into this branch and been asked to give my name and reason for calling. All I wanted to do was use the paying in service at the counter and I was asked to sit and wait to be seen, 6 staff members stood around doing nothing but talk when I asked why we now have to be seated and called to the counter the last I spoke to claimed it was due to people complaining about standing in line waiting to be seen. Certainly closing my account down if this is the way Halifax is going

If I could give 6 stars I would Becky one of the bank advisors, is one the most loveliest ,compassionate lady ive every come across in a bank. Nothing was too much trouble to help. Whilst going through a bad time. Thank you for your help once again.

This particular branch was so useless and very unhelpful. I wanted to put in some cash, I've never put in coins before except once somewhere else but didn't use a bag. I was told to use a bag without any explanation and when I came back with one, I was rejected altogether instead of even some assistance and the clerk was already stood and leaving the counter before I even had the chance to go. This was the first time ever going in and will be my last. Sticking to my usual bank. Thank you.