HSBC Rotherham

HSBC Rotherham offers essential banking services for residents and visitors in the heart of South Yorkshire.

About

HSBC Rotherham is a local branch of the well-known bank, conveniently situated on College Street in the heart of Rotherham, South Yorkshire. It serves as a practical resource for both local residents managing their finances and visitors needing access to banking facilities while exploring the region.

The branch provides a range of essential banking services, including self-service machines for cash withdrawals and deposits. While customer experiences are varied, some feedback highlights the helpfulness and patience of individual staff members who are committed to assisting with customer enquiries and transactions.

Visiting Information

HSBC Rotherham is open Monday to Friday from 9:30 AM to 4:30 PM, remaining closed on Saturdays and Sundays. Regarding accessibility, the branch offers wheelchair accessible seating. However, specific wheelchair accessible parking, entrances, or restrooms are not available at this location. Payment options are not explicitly provided.

3.0

from 25 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 25 reviews from Google Maps.Last updated 9 February 2026.

Anonymous

5/5

2 weeks ago

This was my first visit to HSBC Rotherham. Excellent customer service. A very hearfelt thank you to Debbie and Emily who were a great help in assisting and solving a problem I was experiencing. They definitely went that "extra mile" for me. I would also like to mention the "front of house/reception" staff who were very welcoming and extremely helpful. I have been an HSBC customer for many years and, I have always been the recipient of excellent customer service. 🙃 Rosemarie Curtis

Anonymous

1/5

a year ago

After being given the runaround by their call centre, I visited the branch for help in relation to some transaction issues. A staff member called Carol dealt with me. All she did was call their call centre and put me on the phone to them for them to deal with! I asked them to call me the following day to discuss in depth as I had popped in on my lunch. Carol was unhelpful, unempathetic and uncaring. No idea whatsoever what good looks like in relation to customer experience. They did not call me back the following day either! Ridiculously poor on every level.

Anonymous

1/5

a year ago

Worst robbing bank ever. Their new machines took my cash and didn't credit my account. Advisor said 8 had to wait 6 weeks till they check machine and then would phone me never phoned never got my money back.

Anonymous

5/5

a year ago

A young lady called called Elaine helped me yesterday in the Rotherham Branch. Very patient and understanding. Went the extra mile. William, thank you.

Anonymous

5/5

7 years ago

I would like to say thank you so much for Chole Taylor at this Rotherham hsbc branch. Chole Taylor is friendly and very helpful and has done a very good service for us. We have been to the branch 3 times for open a saving account,personal loan,money transfer. People have not much English and computer blind like us need such a friendly and helpful service provided.Well done Taylor. Mr Yuen from Hong Kong.