York Road Surgery

I can't speak highly enough of the care I received at this doctor's surgery. The staff are always welcoming, efficient, and compassionate, creating a calm and professional atmosphere. A special thank you to Dr Chandra, whose kindness, patience, and expertise made all the difference in my treatment. He always takes time to listen thoroughly, explain everything clearly, and make me feel genuinely cared for. I always feel reassured and confident in my treatment. Thank you again, Dr Chandra.

Made a call extremely busy line so the surgery called me back. Made me an appointment for 3pm the same day. At the appointment the Dr who has seen me previously saw me and rushed straight to Urology at RDGH. ABSOLUTELY amazing from reception staff all way through to now being on Urgent list for surgery. The York Rd surgery team a huge thank you. Fast efficient service

Having been passed from pillar to post from dr to dr and then getting some meds prescribed again without having been seen ( even though requested a face to face appointment ) i travelled from where my work is which is not local to the chemist where all meds get sent to find them not there ! phoned the dr's the next days to find it was waiting at the surgery to be picked up as it hadn't been sent. The drs only seem to cater for unemployed as us 8.30 - 5 workers cant get a appointment's or make it to the surgery in open time to pick up prescriptions that should have been sent electronically. Staff in reception care very little and are very unhelpful in many regards. I have been a patient here all my life and the deterioration of this practice is shocking.

Always been a problem to get an appointment to be seen. Only took a child to die for them to wake up and take poorly children seriously. Receptionist will always have something to say. They are rude in their approach. They are more qualified than the doctors. When they tell you what medication and how much you need. Better yet go to the pharmacy or make your way to A&E. seriously need to look at training your receptionists to be more sensitive to the patients. You’re in the wrong line of work if communication is not your strong point.

My wife and I consider ourselves very fortunate to have a nearby surgery that takes care of us so well. As a cancer patient, my cancer was caught early, thanks to my GP, Dr Chandra, who quickly arranged a scan and, after having a course of radical radiotherapy (Dec 2018/Feb2019), things are still looking good two years later (as of 11/2021), although like most people after high-dosage Radiotherapy, I've been left with life-changing side effects. The surgery looks after my post-Radiotherapy issues as well as my COPD and mental health problems. The reception staff are always helpful to patients and always do their best to get you an appointment with the particular doctor of your choice (If available on the day). Staff also offer practical advice and do all they can to help, even at busy times. They have several specialist nurses and a convenient pharmacy directly next door. The surgery is a real asset to our community, and they continue to be very supportive of my wife and I. All the doctors and staff at York road surgery are the best!