The Caledonian New Southlands Hotel
📍 West St, Scarborough YO11 2QW, UK
About The Caledonian New Southlands Hotel
The Caledonian New Southlands Hotel offers a welcoming and comfortable base in Scarborough, ideally situated on West Street within easy walking distance of the town's vibrant seafront. With a strong Google rating of 4.2/5 stars from over 600 reviews, it's a popular choice for visitors to the Yorkshire coast seeking convenience and quality.
Guests consistently praise the hotel for its cleanliness, comfortable rooms, and the friendly, helpful staff who provide great service. Reviews frequently highlight the excellent food options available, especially the breakfast, and the enjoyable entertainment provided. Rooms are well-equipped with essentials like hairdryers and toiletries, ensuring a pleasant and convenient stay for all.
Visiting Information
For guest convenience, The Caledonian New Southlands Hotel provides wheelchair-accessible parking and an accessible entrance. The hotel accepts various payment methods and does not operate on a cash-only basis. Specific opening hours are not provided, but the dedicated team is always on hand to assist guests with their needs.
Location
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📍 West St, Scarborough YO11 2QW, UK
from 625 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 625 reviews from Google Maps.Last updated 5 February 2026.
Hotel very clean and tidy and warm. Beds made room cleaned every day. Staff were very friendly and helpful. Bar prices were not too bad for a hotel.
Great service, staff polite and friendly. Rooms have everything needed including hairdryer, soap & shower/hair gel. Entertainment is great (Mark does a brilliant job). Good choice of food, served quickly with a smile. Overall a lovely 4 night stay.
The rooms are quite comfortable, my room is a single room which I have stayed in before. The food is good, and plenty of it, especially breakfast. The hotel is within easy walking distance of Scarborough front.
Arrived early, however, reception said we may leave our luggage until our 1500 arrival time. The place was prepped using a Christmas Theme and looked very welcoming, clean and tidy. Given lovely room on third floor with sea view and we where very pleased. Ticked of the evening meals with plenty on offer plus a card with meal times, free drink tokens, room room etc with good rules. Entertainment each night plus, Bingo, Quiz and local Compare who also entertained us. Every one was thrilled, and the hotel staff, either management, bar, food or cleaners acted brilliantly like part of a happy family allowing us all to enjoy their friendship, kindness, and professional strategy for our enjoyment and made our 3 night stay perfect. Thank you, and it was worth while and certainly VFM, worth every 5 stars.
Stayed for 5 days turkey and tinsel with Caledonian Travel. Hotel very festive. Staff exceptionally courteous, friendly and professional. Good choice of food in restaurant. Rooms very clean. Would definitely recommend this hotel. Well done for making us feel welcome David x
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