Play Valley Sheffield - Soft Play Centre & Kids Parties

Hosted my nieces event at this venue, we had exclusive hire, team were very helpful. Handy and communicative. We had such a lovely time. Would definitely recommend for kids big or small!

Visited this morning with my two boys and my sister. We had only been previously for a party on a busy weekend so it was nice to experience the play centre at a quieter time. We were served by a lovely lady who registered us and told us as it was quite the children could explore all areas. The same lady served us for drinks, she took care in making them and kindly fetched them to the table for us. The play centre is really big, really clean and has lots of different areas, my boys loved the vets with the fish and the music room. We will definitely be coming back 😊

Lovely visit, killing a couple of hours in Sheffield. Fairly busy with a couple of birthday parties going on, but I can’t speak more highly of the staff who were all really friendly & positive the whole time & provided a great drinks service. The staff also kept the tables clear & the toilets were very clean.

Great venue for little kids. Climbing, tunnels, slides, football. Plus several role play rooms...vets, cafe, music and lab. Plenty of tables to sit at, all with a view of soft play. Nice cafe on site too. Everything clean and very friendly staff.

Hi, I wanted to share some feedback following my first visit today with both my eldest and my baby. My eldest has been many times with his nan and always had lovely experiences, so I was really hoping for the same — especially as I’ve been suffering with postnatal depression, and this was my first outing alone with both children. My mother-in-law also spoke very highly of the place. When we arrived, everything seemed fine. Check-in was smooth and we found a table easily. However, things quickly went downhill when I went to order food. The music was blasting loudly — I was later told someone had forgotten to turn it down — which meant I had to shout my order and struggled to hear anything. I ordered a sandwich box for my son, but they didn’t have a cheese sandwich prepared. I said that was okay and he’d wait for his sister’s hotdog, and to just bring it over when ready. The food was brought over when we weren’t at the table, and I luckily noticed. When I saw the sandwich wasn’t there, I had two hungry children and a baby crying, but I still had to leave my baby screaming to go and ask where the sandwich was. I couldn’t leave her to start eating unsupervised. I reminded the staff it needed to be without butter. I waited a couple of minutes and checked again, but still no sandwich. Meanwhile, my own chips and cheese were going cold — I wasn’t about to eat while my son had nothing. I was told again it wouldn’t be long. As I walked away, I heard the girls behind the counter making comments, which felt unprofessional and quite unpleasant. When the sandwich finally arrived, it had butter on it. At that point, I didn’t feel comfortable going back to raise it again after the staff’s attitude, and I also didn’t want to leave my children unattended. My son ended up sharing my now-cold chips and cheese. The hotdog meal was also very disappointing. I even sent a photo to my mother-in-law to ask if this was normal, and she was shocked. For £4.95, it was a slice of bread, a tiny portion of chips, and dried-up, limp carrots, and I haven’t a clue what brand of hot dog It didn’t feel like good value or good quality. Towards the end, the kids wanted an ice cream. I waited at the counter for quite a long time, while both children sat at the table alone. I eventually had to open their ice creams and take them over as they were melting, while still queueing with the wrappers and a bottle of pop. This left me extremely anxious being away from them — again, not the stress-free experience I hoped for. Unfortunately, the whole visit wasn’t enjoyable, especially considering this was meant to be a positive step for me getting out with both children. Between the service, the food quality, and the atmosphere, it really wasn’t a nice experience, and not worth the money spent. I genuinely wish I’d stuck to taking them to McDonald’s afterwards, but I wanted to support a local business by eating in-house. Going forward, it’s not somewhere I’d return to for food or by myself with the children, which is a real shame as I work part-time and my baby would have loved visiting during the week. I just wanted to feed this back, as I believe honest feedback is important and appreciated. Dropped this on email too.