Arundel Gate Car Park (Pond Street Entrance)

I have never experienced such a pathetic, infuriating excuse of a car park in my life. I paid for THREE HOURS, came back well within my time, only to find the bottom gate completely shut. The stairs? Unusable, because the whole place stinks like urine and human waste so badly you can’t even breathe without gagging. The lift? Of course it was out of order, because why would anything in this dump actually work? I had to walk all the way AROUND the entire building just to get in through level 7, when my car was on level 2. Then when I tried to leave through level 1, that exit was closed too. A security guy told me I had no choice but to exit through level 7. Because of THEIR terrible layout, THEIR broken facilities, and THEIR closures, I ended up stuck inside for an extra 15 minutes — and these clowns had the nerve to send me a £100 FINE for “overstaying”. I appealed, explained every single one of their disgusting, unacceptable flaws, and they STILL rejected it. Ended up paying £62 for THEIR incompetence. If you want to save your time, money, sanity, and lungs, do NOT park here. The amount they charge compared to the absolute garbage service you get is unbelievable. Horrible management, horrible facilities — an absolutely awful, useless car park.

☆☆☆☆ Disgusting and unsafe car park Absolutely disgusting experience. The whole place stinks of urine, and there were homeless people sleeping in the passageway to the exit. It felt unsafe and unpleasant from start to finish. Parking is expensive, signage is confusing, and it’s not even clear which way to drive. Honestly, it’s no surprise the place was almost empty — I won’t be using it again.

A quick video on the payment system I hope it helps

No problems getting here, plenty of spaces. It would have been better for us if we could have paid just for the time we were here. From the time we entered to the time we left.

Expensive to use, stinks of urine, absolutely filthy, and to top it off even the stairs had excrement on them. Super tight exit as well so good luck if you have a larger car.