bp

I am a regular customer and have been using this BP petrol station for the last 5 years, mainly for taxi work. My fellow taxi-driver colleagues have often told me about rude behaviour by staff at this site, but until today I never experienced it myself and didn’t fully believe it. Unfortunately, today it happened to me, and I now realise they were right. I had a very upsetting interaction with a staff member named Sonia. I simply asked how much I owed for fuel. My car was parked straight at the pump and clearly visible from the main glass, and she could see which pump I was using. I politely explained that I have weak eyesight and asked for help, but instead of assisting, she told me to go outside, check the pump number, and come back. Her tone was rude and completely unprofessional. What shocked me most was her comment: “This is not India or Pakistan.” I found this remark racist, offensive, and unacceptable. I remained calm and respectful and only asked for basic customer service. When I told her that this was not the proper way to speak to a customer, her behaviour continued in an unprofessional manner. After being a loyal customer for years, this experience is extremely disappointing. Because of this incident, I will no longer use this petrol station, and neither will many of my taxi-driver colleagues who fuel here regularly. BP should take this complaint seriously and ensure staff treat all customers with respect and dignity, regardless of background.

BP Fuel Station with SPAR Store, in-store Subway and Car Wash - Convenient and Reliable Stop! This BP fuel station with an attached SPAR convenience store, Subway and both self-service and automatic car wash options is an excellent one-stop destination for drivers. The location is easy to access, clean, and well-organised, making refuelling or a quick stopover very convenient.

!!! Beware they have cameras to spot people driving off without paying for fuel but they don’t use the system properly so people get fined even if they pay, I can prove I paid but they don’t answer the phone or respond to their email. Automated fine system with no humans to interact with if there is an error. I’m going to get my fuel from elsewhere from now on.

Bought an Block Tech building blocks for my son but a lot of piece are missing, i gone back to the shop and refused to change because i dont have the receipt and didnt accept to show the payment in my bank app which works on every other shop.

Customer service needs a big improvement, cashiers there ignores customers by chatting non stop on there headsets, not paying attention when i'm paying and having to repeat myself, put off coming here again