Genting Casino Sheffield
📍 Saint Paul's Place, Arundel Gate, Sheffield City Centre, Sheffield S1 2NJ, UK
About Genting Casino Sheffield
Genting Casino Sheffield is a premier entertainment destination situated in Saint Paul's Place, Sheffield City Centre. This modern casino offers a sophisticated environment for an exciting evening out, boasting a strong Google rating of 4.1 out of 5 stars from numerous satisfied visitors.
Guests can enjoy a variety of classic casino games, from traditional table games to electronic machines, all within a well-presented and clean venue. Customer reviews consistently praise the friendly and organised staff, noting the relaxed and comfortable atmosphere and excellent customer care that ensures a highly enjoyable experience for all.
Visiting Information
Genting Casino Sheffield operates Monday to Thursday and Sunday from 12:00 PM to 5:00 AM, and on Friday and Saturday from 12:00 PM to 6:00 AM. The venue is fully accessible, featuring wheelchair accessible parking, entrance, and restrooms. For convenience, it accepts a range of payment options including credit cards, debit cards, and NFC payments.
Location
Interactive Map
View accommodation, attractions, restaurants, and events on the map
1 location
📍 Saint Paul's Place, Arundel Gate, Sheffield City Centre, Sheffield S1 2NJ, UK
from 878 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 878 reviews from Google Maps.Last updated 7 February 2026.
Well-presented and clean venue with friendly staff and organised service. The atmosphere is relaxed and comfortable, and everything feels well-managed. A nice place for an evening out with good customer care.
Genting Casino Sheffield is one of if not the best casino in the Midlands area. Staff are always friendly and cheerful. Management team headed up by Simon always happy to have a chat and make your experience more enjoyable. From the first step through the doors to the time you leave you feel very welcome and we'll looked after. The food is amazing (I recommend the Philly Steak loaded fries or the pizza) drinks are reasonably priced. The service staff are on hand to serve you your refreshments pretty much whenever the need arises. Dealers are friendly, cheerful and knowledgeable. Cannot fault the whole experience. Only casino I shall be visiting for a while.
Dear Genting Casino Sheffield Team, I am writing to report an unpleasant experience I had with one of your staff members at the cash-out counter. The staff member (the man who has coloured hair) was very rude to me during my cash-out. He threw the money and the car park card toward me instead of handing them properly. He also paid all my winnings using only £5 and £10 notes. When I politely asked if he could pay with larger notes, he ignored my request and said, “Do you want to cash out or not?” In addition, he didn’t process my car park card correctly. I had to go upstairs to the 3rd floor to find out that the card hadn’t been paid, so I had to return to get it sorted out. When I went back, he again threw the car park card at me instead of handing it properly and did not apologise for the inconvenience. I found his attitude and behaviour very unprofessional and disrespectful. I hope you will look into this matter and remind your staff about proper customer service standards.
I have been visiting this casino for many years and have always found the atmosphere and staff excellent. Have visited many gentings over the years also and none really compare to sheffield. It is great to see Simon the general manager back he goes out of his way to improve customer experience
Fabulous venue great atmosphere and top class hospitality Food and service from a great team 5 stars Thank you we will return