Sovereign Health Care
Sovereign Health Care offers a range of health cash plans designed to help individuals and workplaces manage healthcare costs.
About
Sovereign Health Care is an independent provider of health cash plans, situated in Saltaire, Shipley, an area known for its UNESCO World Heritage Site, Salts Mill. Since its establishment, the organisation has focused on offering a variety of plans designed to help individuals and workplaces manage their everyday healthcare costs, such as dental care, optical services, and therapy treatments.
The company prides itself on offering flexible health cash plans. Notably, Sovereign Health Care has been praised by some customers for its willingness to accept pre-existing conditions, a feature not always common among insurers. Positive feedback also highlights efficient processing of claims, often paid within days, and the inclusion of coverage for dental work carried out abroad. Customers appreciate the accessibility of their phone service, making it easy to speak with the team regarding queries.
Visiting Information
Sovereign Health Care operates from Monday to Thursday, 9:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 4:00 PM. The office is closed on Saturdays and Sundays. The premises offer excellent accessibility, including wheelchair accessible parking and a wheelchair accessible entrance. For convenience, the company accepts various payment options and does not operate on a cash-only basis.
from 26 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 26 reviews from Google Maps.Last updated 3 February 2026.
Only just registered through my workplace, not sure why they changed to sovereign, but the service has been rubbish. The website seems to have constant issues, and when you call to ask the advisors when it will be up and running, they don't have a clue? There's no app, which nowadays is ridiculous, so the only way to submit a claim when the site is constantly down is through post! My advice, go with simply health, I had no issues with that service, I'm absolutely gutted we've changed to this one!
I've been paying for years for level 3 cover with Sovereign Health and made no claim the past year. I put in a claim for Acupuncture as I've had 12 sessions the past few months and they reimbursed £0.00. Can't access their website which is offline, and the "online customer area" link in their email doesn't work, so I can't log in to see what is wrong. Cancelling this policy today!
Only insurer I found that accepts pre-existing conditions. They also pay for dental work done abroad. Claims processed and paid within days. M&S vouchers as a bonus for joining. Glad to have discovered them. No unresolved issues so far, easy to get through on the phone and talk to them, any problems are resolved promptly.
Absolutely fantastic service. Phoned to ask for a claim form to be sent out, received a few days later sent form back last Thursday (7th March) received cheque today (14th March). Quick & easy to do and fast turnaround very impressed no hassle at all & first time I have applied. Lady I spoke to on the phone was very helpful & professional too.
I've been using the service for about 2 years, im really so impressed with them and their service. I've never had issues and I claim monthly for things it's just awesome. No complaints at all and I'm always telling my friends and family about the benefits
Location
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1 location
📍 2nd Floor, West Wing, The Waterfront, Salts Mill Rd, Saltaire, Shipley BD17 7EZ, UK
Details
Rating(Google)
Address
2nd Floor, West Wing, The Waterfront, Salts Mill Rd, Saltaire, Shipley BD17 7EZ, UK
Phone
01274 841130Opening Hours
Source: Google