The Bothy

Today had a lovely meal at the Bothy, sausage mash and veg. £12 Latte£3.50. this was a hearty meal three good size sausages very meaty not like the cheap ones. on a bed of hot mash and gravy with a side bowl of mixed veg. Would I go again defonatly. Service good, nice and clean

The Bothy cafe in Deans Garden Centre is a lovely place to visit. The surroundings are pleasant and well-kept, making it a relaxing spot. The staff are always friendly and helpful, and the café serves great food—perfect for a coffee break or lunch. There's plenty of parking and the site is easily accessible.

I really love the bright, simple décor in this café—and the food is delicious too.

Wanted to treat my wife to a birthday breakfast, it did not work out.We had been to the garden center on quite a few occasions and always fancied trying the Bothy Restaurant. I ordered the vegetarian breky and my wife ordered the most expensive breakfast the Eggs Royal £13:99. My breakfast was good but unfortunately the poached eggs on my wife's breakfast were not cooked, even the waitress could not believe what she saw, clear white throughout the egg. The lady took the dish away to have a chat with the chef, their reply was even worse than the uncooked egg, they told her to inform us that the next time we came in that we should order the eggs royal well done, totally disgusting response. I am annoyed we did not take a photo of the uncooked eggs When all said and done the chef should know how to cook a poached egg, and to add insult to injury no refund was offered. To state the obvious we will not be eating at the Bothy again. Steven Robinson

Just want start this review by saying the garden centre and staff are lovely but the cafe experience was awful. At the front of the cafe is a sign saying to take a table, then check the menus get your table number and go up and order. Simple and logical. We couldn’t find a small table so settled for a bigger one hoping to move when another became free. The older gentleman working came over after about 5 minutes and asked us who had seated us, we explained we followed the instructions and he got very irate and said there was another sign saying wait to be served (which in fairness there was but we hadn’t seen this as it was near the tills and we had left someone else to go order whilst we grabbed a table, we saw it as we left though) we quickly apologised but he refused to accept our apology, loudly and very aggressively saying we had pushed in, stolen a table and there were lots of people waiting ahead of us. To be clear people were queuing to pay for food but no one was waiting to be seated as we just walked in and sat down, as did another party of 3 who sat down without anyone seating them (if someone had been I would obviously have realised the protocol at that point and asked for a table too) Again we apologised for not seeing the different instructions and said we’d happily move or go back and he demanded to know if we were going to order, we said someone else was queuing and he was even more irate about this demanding to know their position in the queue which we obviously didn’t know, to try and defuse the situation we made to get up and go join them in the queue and he waved his hand at us dismissively and said ‘no, you might as well stay now you’ve just taken the table’. Honestly it was really upsetting and embarrassing, I have PTSD and having an older man leaning over our table aggressively telling us off over and over left me close to tears, it may seem like a little thing to someone people but for me it was very triggering. The other person in our party had already ordered by this point or we would have left, he then came over and told us the man came over to him and asked if he was with the two ladies and he said yes and the man said he should join us as we’d just helped ourselves to a table. It just seems completely unnecessary to be so aggressive over a garden centre cafe seat, especially as it was a simple mistake we were more than happy to rectify. Then the food arrived and the omelette was so overcooked it looked like a pie and the chips were burnt and oily. The staff were lovely aside from this man but did seem quite flat and the atmosphere just felt absolutely dead. Not wanting another scene we quickly ate what we could and left. We would definitely visit the garden centre again but not the cafe. We didn’t let this incident ruin our visit and went and got some amazing flowers and plants for our garden, the staff were great and helped us organise a delivery. Such a shame this one person lets down the overall garden centre experience! We complained and did ask for a refund after and the older gentleman denied this whole experience happened (inferring we were lying) and said the chips weren't burnt but were darker due to the type of potatoes which is bizarre and clearly not true as they were clearly just….burnt. (Pictures of the sign we saw at the entrance, the omelette and the chips for reference)