James Winn Estate Agents (Thirsk)

Outstanding Service from Maddie Saltmer at James Wynn Estate Agents I feel compelled to share my exceptional experience with Maddie Saltmer at James Wynn Estate Agents in Northallerton. She is an absolute credit to the company and exemplifies what outstanding customer service truly means. When disaster struck on Christmas Eve at 10:30pm – our boiler catastrophically failed and began leaking through the kitchen ceiling – Maddie's response was nothing short of remarkable. Despite being at home with her family on Christmas Eve, she immediately replied to my email and personally called to discuss the emergency. Understanding the urgency and potential for serious property damage, she went above and beyond by attending the property with her partner that very evening to stop the leak. Within just three days, we had a brand new boiler fully installed – an incredibly swift turnaround, especially considering the timing over the Christmas period. Having lived at this property for over eight years, I can honestly say I've never experienced such rapid, efficient, and genuinely caring service for a repair issue. Maddie's professionalism, dedication, and willingness to go the extra mile during what should have been her personal time has left a lasting impression on both my fiancée and myself. We are immensely grateful to Maddie and cannot recommend her highly enough. She is a true asset to James Wynn Estate Agents.

Highly recommend these estate agents. We recently used James Winn in Thirsk to buy a property. Emma, Harry, Charlie & Debbie all went above and beyond in their efforts to help the process be a stress free as possible. They communicated regularly with updates. Always acting in a professional and polite manner. They clearly are a highly skilled team. Thank you

I really felt Holly and Sam had our best interests at heart and were always invested in getting our sale over the finish line. They were able to settle my nerves and offer just the right amount of expert advice and support. They never lost enthusiasm for the process even when things became complicated and thus gave us confidence.

Thank you to Amanda and her amazing team for making our house sale very easy, communication was outstanding throughout. We highly recommend James Winn.

Absolutely fantastic experience with James Winn in every aspect. From day one the presentation of the property was brilliant including a video tour, accurate descriptions and realistic clear photos of the property. All of our concerns and queries where resolved immediately either by email or phone with excellent customer service. We had a great experience with Francesca who was available to support us our queries and supporting us viewing the property. Big thank you to Amanda as well who has been amazing and really supportive during the purchase process with getting back to our queries and reaching out to the vendors and solicitors. Overall an extremely professional experience and could not recommend more!