
DHL Express Service Point (TGJones Teeside)
Send and receive parcels and documents with ease at this DHL Express Service Point in Teesside Retail Park.
About
The DHL Express Service Point, operated by TGJones Teeside, is conveniently located at Unit 17, Goodwood Square within the bustling Teesside Retail Park in Thornaby. This service point provides essential courier services for both individuals and businesses, offering a reliable hub for sending and receiving parcels and documents locally and internationally through DHL's extensive network.
Visitors to the DHL Express Service Point often praise the efficient and professional approach of the staff. The team is known for their knowledgeable assistance, guiding customers through the process of shipping items, including complex international consignments. Services are geared towards ensuring a smooth experience, with many customers appreciating the speed of service and comprehensive tracking information provided for peace of mind.
Visiting Information
DHL Express Service Point (TGJones Teeside) is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. On Sundays, the service point operates from 10:30 AM to 4:30 PM. The facility offers excellent accessibility features, including wheelchair-accessible parking and an easily accessible entrance, ensuring convenience for all visitors.
from 7 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 7 reviews from Google Maps.Last updated 3 February 2026.
Used this company to send a car key from UK to Netherlands. Told 1-2 days. Still not arrived 5 days later. Appreciate customs takes time but why not be upfront about realistic time frame I'm just joking public with no knowledge of the beurocracy involved. Dhl could have explained this and I could have jumped on a cheap return flight handed over the key and come back. Due to DHL lack of info upfront my friend has lost a week's work and put his job in jeopardy. He could have hired a car if he'd known it was going to take 5 days and counting. Don't use of your item is time critical. Don't deserve even 1 star...really should pay fees back. Shocking service!
Excellent service in store. Knowledgeable caring staff . Took all the anxiety out of sending documents abroad. Delivered next day Southern Spain and kept informed on tracking.
Very good and fast in posting and they are very polite when they bring your packages or parcels to deliver them to me and should be more than 5 stars more like a sky full of stars
Poor customer service
Good
Location

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1 location
📍 Unit 17, Goodwood Square, Teesside Retail Park, Thornaby, Stockton-on-Tees TS17 7BW, UK
Details
Rating(Google)
Address
Unit 17, Goodwood Square, Teesside Retail Park, Thornaby, Stockton-on-Tees TS17 7BW, UK
Phone
0844 248 0844Opening Hours
Source: Google