Thornaby/Services/Travel Agents/Family Outings North East

Family Outings North East

Discover highly-rated, family-friendly coach trips and exciting day outs with this dedicated travel agency.

About

Family Outings North East is a well-established travel agency specialising in enjoyable coach trips and family outings. Based in Thornaby, this popular service boasts an exceptional Google rating of 4.9/5 stars from 128 reviews, reflecting their commitment to customer satisfaction. They offer a diverse range of trips, from convenient Christmas shopping excursions to memorable family holidays like a Disneyland adventure, ensuring there's something for everyone.

Customers consistently praise the fantastic service provided, highlighting the cleanliness and punctuality of their coaches, the cheerful and helpful nature of the drivers, and the added benefit of an onboard host who keeps passengers informed. The team is known for excellent communication from the moment of booking right through to the day of travel, making every journey smooth and stress-free. Onboard services, including affordable drinks, further enhance the travel experience.

Visiting Information

Family Outings North East is open Monday to Friday from 9:30 AM to 5:00 PM, and on Saturdays from 11:00 AM to 4:00 PM. The agency is closed on Sundays. They offer excellent accessibility with wheelchair accessible parking and entrance. For convenience, a variety of payment options are accepted, including credit cards, debit cards, and NFC payments.

4.9

from 128 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 128 reviews from Google Maps.Last updated 6 February 2026.

Anonymous

5/5

a month ago

I’ve used family outings many times , this year I’ve been on 2 Christmas shopping trips both a great day out. Great communication from booking to the day of travel any questions I had got answered. Fantastic staff and drivers always checking everyone was ok giving regular updates on any timings or delays will definitely been using them again in 2026!

Anonymous

5/5

3 months ago

Been on their coaches on 2 occasions. The most recent being their disneyland outing. It was an amazing experience and the journey both ways was very enjoyable. The onboard drinks services are very great and affordable. I will definately recommend them to friends and family when planning holidays. :)

Anonymous

5/5

5 months ago

We have used Family Outings multiple times over the last 3 years and their service is second to none. The buses are always clean and on time, the drivers are always cheery and the host is a fantastic addition to the trips to help keep us updated along the route of times or any information needed. The drinks service offered is great and the entertainment is brilliant. We have always had full days out at the attractions we've been to and as a whole the company are so friendly and welcoming. We won't use anyone else for our trips now.

Anonymous

5/5

3 months ago

Recently returned from a 3 night trip to disneyland paris with family Outings North East and had a brilliant time. Everything was organised and stress free allowing us to enjoy the theme park. Would definitely recommend if you are looking for a hassle free break.

Anonymous

5/5

6 months ago

Absolutely incredible..... We went away to Alton towers theme park for 2 days including an overnight stay at a holiday inn. From pick up to drop of Leanne and Sean where incredible hosts and extremely attentive,Caring and considerate to all on board the coach. Refreshments and travel updates throughout the trip and smooth transitions throughout. We had an amazing time with family outings and we will definitely be back for more adventures. Thank you for all that you done for us and we hope to see you again soon.