Butterwick Hospice Shop

This friendly Thornaby charity shop offers great value on pre-loved items, with proceeds directly supporting Butterwick Hospice.

The Butterwick Hospice Shop, located in the bustling Pavilion Shopping Centre in Thornaby, is a popular destination for bargain hunters and those looking to support a good cause. This well-regarded charity shop boasts an impressive Google rating of 4.4 out of 5 stars, reflecting its commitment to quality and service. Visitors can browse a diverse selection of pre-loved items, from clothing and accessories to household goods, knowing that every purchase contributes directly to the vital work of Butterwick Hospice.

Customers frequently praise the friendly and helpful staff, who go above and beyond to assist shoppers, whether it's helping to find the perfect size or simply offering a warm welcome. The shop is particularly noted for its excellent value, with reviews highlighting significant savings on quality items like winter coats and suits. The ever-changing stock ensures there's always something new and interesting to discover, making each visit a unique treasure hunt.

Visiting Information

The Butterwick Hospice Shop welcomes visitors from Monday to Saturday, between 9:00 AM and 4:30 PM, remaining closed on Sundays. The shop is committed to accessibility, offering both wheelchair accessible parking and an entrance. For convenience, a variety of payment options are accepted, including credit cards, debit cards, and NFC payments, alongside traditional cash.

4.4

from 8 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 8 reviews from Google Maps.Last updated 2 February 2026.

Anonymous

5/5

3 years ago

Absolutely brilliant. I can't recommend this shop enough. I have bought 2 winter coats here, 2 almost new full suits and a waist coat. The staff are really helpful and friendly. They helped measure me for my suits too. They looked out for my little boys and were really kind. Great value for money too. Thank you

Anonymous

1/5

3 years ago

They make up a very nice window display, then put signs up saying that it is: "For Display Only, NOT For Sale". It's a Charity Shop. Sell it, then make another display from other stock. Then sell that too. For more Bonkers Business Ideas, drop me a message.

Anonymous

5/5

6 years ago

29.8.19 I came to Butterwick Hospice to see my Dad. I was so overwhelmed with the friendliness of their staff and their empathetic nature shone through. It really touched me and I will be FOREVER grateful for what you are doing, not only for my Dad but, for someone’s loved ones. Pure gratitude 🙏🏽 Thank you.

Anonymous

5/5

3 years ago

Nice little charity shop, always clean and tidy, very lovely selection of clothes, books, just about everything! The staff are always friendly and happy to help, too! Highly recommend you pop in for a look around!!

Anonymous

5/5

2 years ago