The Play Factory - Thornaby
📍 38A Dukesway, Thornaby, Stockton-on-Tees TS17 9LT, UK
About The Play Factory - Thornaby
The Play Factory in Thornaby is a popular indoor entertainment centre, highly rated with 4.4/5 stars from hundreds of visitors. It offers a fantastic environment for children to explore and have fun, making it an ideal destination for families seeking an active day out in the Stockton-on-Tees area. Visitors consistently praise the vibrant atmosphere and the array of engaging activities available.
This well-maintained facility features extensive soft play areas designed for various age groups, ensuring endless opportunities for climbing, sliding, and adventure. Beyond the classic soft play, The Play Factory also boasts an exciting laser tag arena, known as Tazerz, adding an extra dimension of fun for older children and adults. The dedicated staff are frequently commended for their friendly service and for maintaining a clean and tidy environment, ensuring a pleasant experience for all guests. The on-site food options are also highly regarded for their quality and taste.
Visiting Information
The Play Factory operates Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:30 AM to 6:00 PM, and Sundays from 10:30 AM to 6:00 PM. The centre is committed to accessibility, featuring wheelchair-accessible parking, entrances, and restrooms. For convenience, a range of payment options are accepted, including credit cards, debit cards, and NFC payments. Ample parking is also available for visitors.
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📍 38A Dukesway, Thornaby, Stockton-on-Tees TS17 9LT, UK
from 584 reviews
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Showing 5 of 584 reviews from Google Maps.Last updated 6 February 2026.
The kids love it, and it is a fun few hours out for everyone. Although it is expensive at £11.95 for kids and £8.50 for over 1's and I am sure adults get charged too, cos my bill was £32 plus. Food is great, so compliments to the chef. But for a family of 5, the cost can soon add up. And then u have drinks on top of all that too. So wot was suppose to be a cheap afternoon at the soft play with the grandkids, ended up costing £60 to £80 quid, which is not cheap or good for families on a budget 🤔
Perfect indoor activity for rainy days. The softplay is huge with different sections for age groups from babies to older kids. Food portions are huge and serve the usual kids food. There is plenty of seating and pricing is very reasonable. Nice clean bathrooms when we visited which was a nice surprise. Looks like they offer fab parties too.
Brilliant experience for our 3yr old Grandson. Friendly helpful staff. Lots of exciting, clean and colourful equipment. Grandson always looks forward to the return visits.
Great place for kids and family. We went to on Sunday, and they were full of service, staffs were friendly. The things have been cleaned so well. Many toys and activities. Many tables and chairs as well. Highly recommend.
Lovely people, lovely place. Always clean and tidy. Ample parking. Tasty food and everything fairly well priced. Tazerz is also absolutely fun fun fun. Definitely re booking this. Thank you to the fabulous member of staff tonight.