Caffé Nero

We weren’t greeted with a hello, member of staff was leaning on the coffee machine at the back. Ordered a flat white in a takeaway cup. The coffee, or should I say lack of tasted like lukewarm milk and wasn’t even in a branded takeaway cup. The hazelnut latte was sweet enough to rot my teeth, good job I have a private dentist. No menu above the counter so hard to choose what you want as no idea what there is on offer. No menus on tables either! This is coming from a trained barista of over 10 years!!! Overall lack lustre atmosphere and service. Toilets were a bit gross too! Toilet roll not in the dispenser, toilet not flushed, urine on the floor, cleaning chart initialled for the whole day at 2:20pm!!!!! Receipt roll for signs! Will not be returning!

Very nice coffee in Wakefield, especially near a shopping centre. Interior is the same layout really as the last cafe Nero that was there, but the decor is much better now. Staff are very friendly, very prompt to take your order and get it to you. Food is similar, but nothing to be moaned at. Lost one star for serving my croissant on a chipped plate, as all food and drink establishments should know chipped porcelain is a bacteria breeding ground and therefore disposed of.

I don't understand how this place can have such a good reviews. It was the worst coffee I had... The waitress was kind of rude, never said 'hello' to any of the customers, talked to her colleague about how hard the job is and she was warned that she might not last long there 🤦🏼‍♀️, although I told her that I want to stay, she never offered to bring my coffe to the table. The table was dirty, there was a dirty fork, used straw and pieces of food. My cup, saucer and coffee spoon had signs of frequent washes and never really polished, so it looked very much dirty... It was not coffee worth £2.80

I think the best method will be to list the problems with this place: - Some staff welcoming. Takes your payment without looking at you or saying anything. - No soap in the two dispensers in the toilet and no spare toilet roll. - Coffee cups and spoons that look like they've never been deep cleaned. - Crumbs and dirt all over the floor by the tables just after opening time. Clearly not been swept, never mind mopped. - Tables not wiped. Good points: - A nice bright and open spot. - Comfortable seats - Charging sockets - Nice choice and volume of music - Coffee is okay

A relaxing and convenient coffee shop in the Trinity Walk Centre. Wakefield. Does everything you'd expect from a coffee shop but with unique decor and exceedingly friendly and helpful staff. It makes such a difference when they actually talk.to the customers without sounding like they have learned a script. We loved the garden effect! Seating available both indoors and outdoors. Give this place a try.