Nationwide Building Society

Name: Nationwide Building Society
Address: 12 The Springs, Wakefield WF1 1QE, UK

Nationwide Building Society in Wakefield offers a full range of banking services with friendly, helpful staff.

About

Nationwide Building Society's Wakefield branch, conveniently located at 12 The Springs, provides a comprehensive range of financial services for residents and visitors. As one of the UK's leading building societies, this branch offers personal and business banking solutions in the heart of Wakefield city centre. It boasts a strong Google rating of 4.1 out of 5 stars, reflecting its commitment to customer satisfaction.

The branch is well-regarded for its dedicated team who are known for their friendly and helpful approach. Customers frequently commend the staff for their excellent customer service, whether assisting with account openings, resolving queries, or providing advice on financial products. The team strives to ensure that all interactions are efficient and pleasant, making banking straightforward and accessible.

Visiting Information

The Nationwide Building Society branch in Wakefield is open Monday to Friday from 9:00 AM to 4:30 PM, with a slightly later opening at 10:00 AM on Wednesdays. On Saturdays, it operates from 9:00 AM to 12:00 PM and is closed on Sundays. The branch features a wheelchair-accessible entrance, ensuring ease of access for all customers.

4.1

from 21 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 21 reviews from Google Maps.Last updated 31 January 2026.

Anonymous

5/5

2 weeks ago

went to enquire about an account switch as I’d been trying to do it online but it kept saying my phone number was wrong. The lady behind the counter was really helpful as I’d been into the Leeds branch and they’d put my phone number in the wrong box which is why it wasn’t working. Issue quickly resolved!

Anonymous

5/5

7 months ago

Came in branch at weekend for my son to open a account, the lady that helped us was so friendly and helpful. My son didn't have the correct ID on him so she nicely advised if we go and get it he can come back and open one. Her customer service skills was impeccable.

Anonymous

5/5

3 months ago

Staff building can't do enough to please there customers at any time they are open. Rob Brisby.

Anonymous

1/5

a year ago

Really bad expense this bank, the member of staff seemed out of her depth, maybe not her fault, however when I complained she was extremely rude and literally put the phone down on me. The manager of the branch has never made any effort to contact me with regards to the behaviour of their member of staff. Pretty poor experience in all.

Anonymous

5/5

4 years ago

The best I have seen so far in the UK. This bank is located in the town and is less than half a kilometer away from the Wakefield bus station. The staff are very helpful and cooperative, in particular Elisha whi has been very kind to patiently explain and provide with missing information. It didn't feel like a bank and did enjoy the visit