ASDA Pharmacy

Awful, rude, inconsistent and BAD.... I'm on 7 days a time for meds due to mental health and once again my prescription was wrong. Always check because they repeatedly make mistakes. It's the Christmas period so I cant do anything apart from 111. Rude staff too. What is frightening is the reviews are collectively bad. Who do I complain too?

I am deeply disappointed by the service I received. I waited patiently while the woman at the counter assisted a customer. An elderly gentleman had forgotten his glasses and was struggling to read the back of his prescription. When he mistakenly signed the wrong section, she abruptly snatched the prescription from him and shouted, “Not that one!” The lack of respect and care displayed was truly staggering. After waiting an additional ten minutes in the empty pharmacy, I inquired about my emergency prescription, only to learn it had been sent via 111. The pharmacist refused to process it, stating it would not be ready until the morning, and insisted that she needed to close the pharmacy despite it being only 20:30. I explained my urgent situation, but she showed little concern. As a son of pharmacist myself, my mother is appalled by this incident and intends to report it to the GPhC. It is evident that this is not an isolated incident, and an investigation into this pharmacy is warranted and this will be happening! Disgraceful conduct!

Very poor service from the pharmacist. Took my 6 year old in as her entire torso, front and back, is covered in what I believe to be prickly heat. However, I wanted a second opinion as you can never be too sure. The lovely lady went to fetch the pharmacist and when he came out I lifted her top to try and show him and all I got was 'it's probably nothing to worry about, buy some camomile lotion' he didn't even look at the rash let alone ask me any questions regarding her health. I would have expected to atleast be asked does she have a temp? How long has it been there? Is it itchy? Especially as she's a child. Would I have recieved the same response if I had taken my 4 month old? No compassion, no care no shits given quite frankly. Useless doesn't even cut it

Swap chemists now, don't use these. Prescriptions are never ready when you call to collect, always told to either wait or come back later, and then on your return you are informed, on many occasions, they haven't got the items in stock and that it will be the next day at the earliest. If you did your job correctly you could have ordered the items ready for collection. Complete waste of time using this chemist. I've now changed to another one who does it correctly and on time.

Terrible. Not notified that they close for an hour. Counter assistant was really rude to elderly people in front of me who couldn't hear what she was saying and just pointed at the notice that they close for an hour. Only pharmacy in wakefield out of hours. Need another service. The other in batley miles away. Needs staff who care about the public as most are unwell when coming here.