Calder Vets in Wakefield

I am satisfied with the clinic's services, especially since I have problems with English. In the clinic I have access to a veterinarian with knowledge of Polish. I have received and am receiving professional help for my Hopi account, which requires long-term and expensive treatment. I would like to thank you for your help and providing professional Veterinary services for my Hopi account. Best regards, Violeta Niewiadomska 👍😊

Disgraceful Experience - Refusal of Urgent Care Due to Upfront Fee and Beliefs I am writing this review to warn other clients, especially those on low income or using the Cats Protection neutering scheme. My experience with this practice was shocking and ultimately resulted in a refusal of care for my pet. Financial Barrier: I was repeatedly blocked from booking essential neutering surgery (covered by a voucher) because the practice insisted on a non-negotiable, upfront £50+ consultation fee. When I explained I could not afford this lump sum, they refused a simple payment plan, instead pushing a much more expensive £180 annual contract, proving their priority was profit, not problem-solving. Logistical Refusal: They refused to accommodate my limited transport (one day a week) by performing the consultation and surgery on the same day, despite this being the only feasible option. Welfare Failure: This deliberate delay risked my cat's welfare, as he was experiencing escalating inter-cat aggression that required urgent surgical intervention Refusal of Service: After weeks of being unable to resolve the fee/logistical issue, the practice formally terminated the relationship and refused to provide further routine care, citing "fundamental differences in beliefs." The practice clearly prioritizes rigid, corporate administrative protocols over animal welfare and accommodation for disabled, low-income clients. They showed zero compassion for an animal in need. I strongly advise finding a more flexible and ethical vet. I am getting advice as this refuse may constutuie a breech of the equality act 2012 as my refusal was based on religious grounds. Do not waste your time.

I saw the vet on Thursday 31st July at 5.45 at Calder vets at Wakefield. It was for vaccination for both my cats. The vet Ben seemed very inexperienced. His hands were shaking and he looked liked he had an allergy. I didn’t feel comfortable of the checks he did and advise given. He arranged for injection for worming and agreed to speak to Dewsbury Calder vets. We waited outside but no information given to us and then reception had to provide this. The reception was surprised of the treatment he suggested. Please can I ask for a referral again for my cats to be checked by an experienced vet.

Rang at 9.30am for some Metacam. Wanted to see Star no were working. Told a vet would ring me back. I rang Wakefield again at 5.30pm to be told running behind was still going to get a call. Now 8pm no call. 22 years being with this practice I've done. Insurance oriented and consult money wanted. Disgraceful .

Managed to get a short notice appointment for our poorly cat. She was seen promptly and the vet was lovely with her and explained thoroughly what the problem was and what treatment was required both immediately and going forward. Very happy with the service she received