EE

Sam set up a new phone contract for me and me friend. As decorators we have next to no time when it’s comes to getting these things sorted but Sam is so quick and efficient with what she knows about the right deal and choosing a plan that going to save money that we were in and out no hassle. She needs a bloody good reward with how she handles people in store. Massive thanks to Sam from me and my business partner Olly.

Just want to thank the crew at EE for sorting me a new phone out when no one else could, thank you! Big shout out to Emma, Kieran and MICHAEL! Protect Michael at all cost!

Poor service, took another line out asked all the questions to the young sales advisor asked if I'd have any additional payments to make and was told no now got my new bill with a extra £50 pro rata payment when complained was told I'd of been informed of this which I wasn't .... And makes you look bad customer service is shocking and was told it's in my contract I signed. I asked all the relevant questions prior and was mislead on the summary. Shame just took new 2 year contract out as will not be extended again after 7 years of service.

Visited Wakefield store today. Greeted by a blond haired young woman who clearly didn’t want to be there! Never offered a seat was just left stood up talking about phone deals. She couldn��t explain the deals that they were offering so we said we would take our business else where as we walked out the shop she sarcastically shouted after us “bye then” and started laughing.

Michael was very helpful with my upgrade to a SIM only account, especially when the eSIM was not compatible. Thank you.