Wetherby Post Office

I started to use our local wetherby post office instead of DHL to post parcel to our son abroad. I found Verity who assisted me to be excellent and patient with my questions, and the parcel arrived perfectly on time. Thank you from a happy customer, Mrs Jordan

The rudest lady I have ever encountered? I understand that this lady was older and maybe did not enjoy her job? But when you work with the public a certain little bit of customer service is required? I had some change to put into my bank today as unfortunately all the banks in Wetherby are closed? But when i approached the service desk and said I have some change to deposit, she literally said OH NO?? I hope it's in bags, which it was? As I was aware of holding the Que up? She made me feel so uncomfortable? In conclusion if you do t want to work in the public sector? Don't!! The post office in Wetherby is our last chance of banking, we shouldn't be made to feel like a inconvenience?

I recently visited the Wetherby Post Office, and I was extremely impressed with the level of service and efficiency. From the moment I walked in, I was greeted with friendly smiles and a welcoming atmosphere. The staff at this branch are exceptional. They were not only professional and knowledgeable but also incredibly helpful and patient. I have recently started drop shipping so I had a few inquiries and they took the time to explain everything clearly and made sure all my needs were met. The lines moved fairly quickly, and the entire process was seamless. The facility itself was clean, organised, and well-stocked with all the necessary supplies. In addition to their excellent customer service, the staff also went above and beyond to assist with any special requests I had. They provided useful advice on the best shipping options and helped me track a package that was delayed. Overall, my experience at the post office was outstanding. I highly recommend this post office to anyone in the area. Thank you to the wonderful team for making my visit a pleasant one!

Fantastic customer experience using the digital passport check and send service. Mohammed went above and beyond to make the application quick and stress free!

Always provided an excellent service. Friendly staff. It is my number 1 post office for sending post because I've always experienced a reliable service which gives me peace of mind with my regular visits for sending work parcels. 5pm post collection on week days works really well for me.