2Roost

I don't normally write reviews but this is needed. My partner and I enquired about a property to rent with themselves the day it was listed due to hoping to move into a three bed property. Understandably the market has a lot of demand, but to be spoken to in such a rude manor both myself and my partner which our only aim was to look to book a viewing and place an application to be told we aren't able to do this due to waiting for permission from the landlord to allow us access. On the phone call I was told they would likely have access next week and they'll reach out, crazy times come though. Magically the property is now LET AGREED, by some crazy act. Which me and my partner haven't been made aware of and have had no further contact from the company. Truly terrible service, my partner was put off from her initial encounter with them on the phone. Due to working in the high paced demanding environment myself I thought give them a chance, but this tops it off. True disgrace to customer service and won't be looking to either buy or rent a property from this company. Finger crossed you train or support your staff on how to provide even a reasonable experience.

Amazing customer service from 2Roost. Natalie has been absolutely fantastic from start to finish, keeping us updated and going above and beyond. She’s professional, reliable and has been a pleasure to work with throughout the process. Highly recommended!

I recently purchased a property with the help of 2Roost, and I couldn't be happier with the service I received. From start to finish, they went above and beyond to ensure the process was as smooth and stress-free as possible. Natalie's communication was excellent throughout, keeping me informed at every stage and always being available to answer my questions. Their professionalism and attention to detail made me feel confident and well looked after. I would highly recommend 2Roost to anyone looking to buy or sell a property.

Great service from start to finish, Paula who I initially saw regarding the valuation was professional and approachable. Rob who handled the sale from launch to completion was excellent. I had a weekly phone call and email whilst selling my property informing me of the progress, upon the sale being agreed Rob liaised with myself, the solicitors involved and the purchaser to facilitate a smooth sale. 100% recommend 2Roost

I can confidently say that my experience was exceptional. The team were professional, friendly, and genuinely cared about helping me find the right property. They took the time to listen to my needs and were always on hand to offer expert advice when I needed it. Communication was prompt and clear, and I was kept updated every step of the way. What really impressed me was their attention to detail and their commitment to ensuring a smooth and stress-free process. I would highly recommend this company to anyone looking for a reliable and trustworthy estate agent in the area. Thank you to the whole team for making my property search so much easier!