Weldricks Pharmacy - Swallownest

Well that was very disappointing. Just been to pick up a prescription on Saturday morning (15th November). The website suggests the branch closes at 12.30pm, so I got there in what I thought was good time 11.40am). Shutter already down at one side of the shop and the door locked (accepting that there where quite a few folk inside waiting for their prescriptions). Not great and means another trip early next week. Was speaking to someone outside who says this happens all the time at this branch. Not great!!!

By far the worst pharmacy I've had the displeasure of using. Staff do not communicate about delays in medication, there customer service in the pharmacy is dreadful as they will spend more time in their own world rather than helping the customer. If you complain, they just blame other parties rather than taking some kind of ownership. If it was a one off incident, fair enough, things happen, I appreciate that. This however is virtually every prescription with the same medication. Truly woeful

Never leave comments but been twice to see the chemist about a personal problem ,only to left waiting. First time was 20 mins was told I would be seen in a couple minutes so left without seeing. Then went again couple of days later Friday morning. Told to wait after 20 mins again somebody just walked in and started chatting to the chemist after I had waited. So left again without help . Talk about help the the chemist, what about the customer.

Very slow service' the slowest in south Yorkshire' allow at least half hour for anyone to actually acknowledge you are in the pharmacy. I can't understand why the long wait. Only step in if you have the full day free stood awaiting 1st in line for nearly half hour 🥸

Staff too busy talking behind the counter instead of getting on. It should not take a week for a prescription to be ready!