York Family Information Service
The York Family Information Service offers essential support and comprehensive advice for families across York, rated 5/5 for its empathetic approach.
About
The York Family Information Service, nestled within the historic West Offices in the heart of York, serves as a crucial resource for families across the region. This highly-regarded service, boasting an excellent 5/5-star rating from satisfied users, is dedicated to providing comprehensive and empathetic support.
Families can rely on the York Family Information Service for expert guidance and up-to-date information on a wide array of topics. From finding suitable childcare options, including nurseries and preschools, to navigating educational pathways, health services, and various family support networks, the dedicated team offers invaluable assistance. Reviewers consistently praise the service for its prompt responses and the helpful, understanding nature of its staff, ensuring families receive all the information they need and more.
Visiting Information
The York Family Information Service is open Monday to Friday, from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays. The premises at West Offices ensure full accessibility, offering wheelchair accessible parking and an easily accessible entrance, making it convenient for all visitors. Payment information is not publicly provided for this service.
from 2 reviews
Google Reviews
Reviews from Google Maps.
Reviews sourced from Google Maps.Last updated 31 January 2026.
Fantastic service! Answered my call quickly and gave me all the information I needed plus more. A very empathetic service. Thank you!
Location

Interactive Map
View accommodation, attractions, restaurants, and events on the map
1 location
📍 West Offices Station Rise, York YO1 6GA, UK
Details
Rating(Google)
Address
West Offices Station Rise, York YO1 6GA, UK
Phone
01904 554444Opening Hours
Source: Google