Halifax

Name: Halifax
Address: 47 Parliament St, North Yorkshire, York YO1 8RU, UK

Conveniently located in York, Halifax provides essential banking services for residents and visitors alike.

About

Halifax is a well-known bank branch situated on Parliament Street in the historic city of York. Located conveniently in the city centre, it offers a range of financial services for both local residents and visitors exploring the area.

The bank provides essential personal and business banking facilities, including account management, transactions, and financial advice. While customer experiences can vary, some visitors have highlighted the helpfulness and kindness of the staff during their visits, especially for more complex enquiries. The team aims to assist customers with their banking needs.

Visiting Information

Halifax on Parliament Street is open Monday to Friday from 9:30 AM to 4:30 PM, with a later opening at 10:00 AM on Wednesdays. On Saturdays, it operates from 9:30 AM to 1:00 PM and is closed on Sundays. The branch features a wheelchair-accessible entrance, ensuring ease of access for customers with mobility needs. Payment options for specific services should be confirmed directly with the branch.

2.7

from 28 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 28 reviews from Google Maps.Last updated 31 January 2026.

Anonymous

1/5

6 months ago

I’ve honestly never felt so uncomfortable dealing with a bank. Every staff member I spoke too was rude, patronising, and made me feel like a nuisance for simply trying to transfer my own money. It felt like they were doing everything possible to make the process difficult, which makes me wonder if that’s part of their policy..? After the way I was treated, I looked online and saw that I’m not the only one it seems like this kind of experience is happening a lot. I’ve now closed all my accounts and switched to an online bank that actually values its customers and treats them with basic respect.

Anonymous

5/5

2 months ago

Excellent Service today from a lovely lady, unfortunately I did not get her name. She was patient, understanding and kind.

Anonymous

1/5

8 months ago

Went in today to put some money in for a family member. The two Staff members on the floor there acted like they didn't want to help you or be there. one was rude which is odd considering your job is to help customers. would definitely consider switching banks...thankfully the family member i went to pay money in for is now moving banks i'm glad i did definitely after that experience. Maybe have a look at who the two women on staff were today and get them through some training.

Anonymous

1/5

5 months ago

Why does no one want to help customers any more - was offered an appointment in Harrogate - why cannot I speak to someone face to face in York - I only want some advice - so disappointed in Halifax ~ will take monies to nationwide

Anonymous

1/5

10 months ago

Unfortunately Halifax has now lost us to another bank. My son has banked with them all his life and was excited to open a current account when he turned 11. We caught the train which cost a lot of money as all our nearest branches have closed. We were then told that there was not one member of staff that had the ability to open an account…in York….a CITY!! We apparently had to book an appointment with one particular member of staff in Leeds! How ridiculous! We walked across the road and opened an account with another bank. Opened the account straight away. No appointment needed. I will be closing the Halifax account now.