York Hospital

Taken into A&E by ambulance at 6.45am today and by 2.30pm I was back home, which included over 1 hour of travelling! To be seen by a doctor, pain relief, x-ray, review by a doctor, physio and occupational therapist Sarah and transport organised, all in just slightly over 6 hours is outstanding. Absolutely fantastic team. Thank you to nurse Sarah, Amy for having such a great team, all of the nurses, HCAs, x-ray team, physio, OT, Doctor and the discharge lounge team for the reassurance and calmness that was much needed despite how extremely busy you all were. Thank you to everyone for treating my assistance medical alert dog so well. You were all fantastic. The only issue was that no food was offered the entire time and thankfully I had my own drink. They were all so busy.

I want to express my deepest gratitude to the incredible team on Ward 26 at York Hospital. I came in feeling scared, vulnerable, and unsure of what to expect, but every single person on the ward made me feel safe and cared for in a way I’ll never forget. The nurses, doctors, and support staff didn’t just look after my health — they looked after me as a person. Their kindness, gentle reassurance, and patience brought me comfort during moments when I felt at my lowest. Every smile, every check-in, every small act of compassion made a huge difference to my stay. It’s hard to put into words how much their care meant to me. They gave me strength on days I didn’t feel strong, and hope when I needed it most. I’m truly grateful from the bottom of my heart. Thank you, Ward 26, for treating me with such dignity, warmth, and humanity. I will always remember what you did for me.

On August 7, 2025, I tripped and fell out of Clifford’s Tower and shattered my wrist. I ended up at York hospital, and I had the privilege of meeting Jo, a nurse practitioner in A&E. I received incredible care, and I was in and out within 4-1/2 hours (unheard of in Toronto, Canada). Thankfully there happened to be an orthopaedic surgeon to help set my wrist. (I’m grateful for the green whistle!) I was travelling with my family, and because of the amazing care I received, we were able to continue our vacation in England. I have since returned to Canada, and I did not need any further intervention, other than a new cast. I am now working on mobility and strengthening. I would like to thank Jo and all of the other staff at York hospital. Everyone was welcoming, friendly, reassuring, and kind. I could not have asked for better care. Jo, I hope you get to see this message!

When I first arrived at pediatrics with my younger brother, we was welcome with kindness and compassion by the nurses and doctors. Very quickly a room was allocated to us by the team. All doctors and nurses were very nice to give us what my brother needed. Thank you pediatrics department ward 18. You guys are amazing and provided the best service during a difficult time for my younger brother.

I just a had an operation on my nose yesterday. I was admitted quickly that morning 07.30. Was not kept waiting. Staff were freindly and appeared to be working diligently. Went about their buisness.Saw some very professional bedside manor. Admittance was straightforward. I was out by 13.00. This is a fantastic standard of care. If I receive bad care I says so. So it is fair also to sing it from the roof tops when they have done a great job. Hope this improves my situation. Maximum praise to the man who operated on me. Said he had worked their for 40+ years. A credit to society and the world. Thank you very kindly NHS.