York Hospital

I want to express my deepest gratitude to the incredible team on Ward 26 at York Hospital. I came in feeling scared, vulnerable, and unsure of what to expect, but every single person on the ward made me feel safe and cared for in a way I’ll never forget. The nurses, doctors, and support staff didn’t just look after my health — they looked after me as a person. Their kindness, gentle reassurance, and patience brought me comfort during moments when I felt at my lowest. Every smile, every check-in, every small act of compassion made a huge difference to my stay. It’s hard to put into words how much their care meant to me. They gave me strength on days I didn’t feel strong, and hope when I needed it most. I’m truly grateful from the bottom of my heart. Thank you, Ward 26, for treating me with such dignity, warmth, and humanity. I will always remember what you did for me.

Taken into A&E by ambulance at 6.45am today and by 2.30pm I was back home, which included over 1 hour of travelling! To be seen by a doctor, pain relief, x-ray, review by a doctor, physio and occupational therapist Sarah and transport organised, all in just slightly over 6 hours is outstanding. Absolutely fantastic team. Thank you to nurse Sarah, Amy for having such a great team, all of the nurses, HCAs, x-ray team, physio, OT, Doctor and the discharge lounge team for the reassurance and calmness that was much needed despite how extremely busy you all were. Thank you to everyone for treating my assistance medical alert dog so well. You were all fantastic. The only issue was that no food was offered the entire time and thankfully I had my own drink. They were all so busy.

On August 7, 2025, I tripped and fell out of Clifford’s Tower and shattered my wrist. I ended up at York hospital, and I had the privilege of meeting Jo, a nurse practitioner in A&E. I received incredible care, and I was in and out within 4-1/2 hours (unheard of in Toronto, Canada). Thankfully there happened to be an orthopaedic surgeon to help set my wrist. (I’m grateful for the green whistle!) I was travelling with my family, and because of the amazing care I received, we were able to continue our vacation in England. I have since returned to Canada, and I did not need any further intervention, other than a new cast. I am now working on mobility and strengthening. I would like to thank Jo and all of the other staff at York hospital. Everyone was welcoming, friendly, reassuring, and kind. I could not have asked for better care. Jo, I hope you get to see this message!

Amazing Staff and First-Class Treatment I can’t thank everyone at York Hospital enough. Anyone who has suffered with gallbladder problems will understand how severe and exhausting the pain can be, and the care I’ve received has made an incredibly difficult time so much easier. Every member of staff has been genuinely friendly, supportive and reassuring. I’ve already had my gallbladder removed and am now waiting for my next procedure to deal with the trapped stones, and throughout it all I’ve felt truly looked after. Thank you to the whole team for your hard work, compassion and professionalism. You’re all amazing. X

When I first arrived at pediatrics with my younger brother, we was welcome with kindness and compassion by the nurses and doctors. Very quickly a room was allocated to us by the team. All doctors and nurses were very nice to give us what my brother needed. Thank you pediatrics department ward 18. You guys are amazing and provided the best service during a difficult time for my younger brother.