Blue Cross Pet Care Clinic

Without Mr steads & his team's help! (Including the blue cross backing progress)..I really don't know how I'd cope if it wasn't for these super humans,They are quick and efficient at Stead's an they find time for any Emergency or otherwise,Mr Stead is there effortlessly showing care, Even taking time out of his personal life to help our pet's, anyone who's at this surgery should show "A Great Respect!" And Greater understanding! for people like these at Stead's veterinary practice.. Helping us & our lovely pet families,..Looking out for "Our sacred Loving creatures" and Ourselves Thankyou XxX😸😘🐾!!!

For years, I've always said Mr. Stead was a fantastic vet and always made excuses for his rude manners because he had always been good to my dogs. but today, he was just awful to me, and he had no intentions of helping my dog,I'm so angry at the way I was treated. His staff, on the other hand, are fantastic and said he was rude to me because he was hot and tried, but excuse me, we were all hot and tried including his staff but they were great. To the STAFF at Mr Stead veterinary practice, thank you so much, and I really appreciate what you do for my pets.

Staff were lovely. Told the vet we were here because he had fleas and struggled with his skin which caused him to be constantly bleeding, to which he said "that's because he's covered in fleas" and that was it. He was not very gentle with getting him out the crate Then proceeded to ram my cat back in his carrier then shove his blanket over him, leaving him crammed in the corner. We were in there 30 seconds, didn't take any look at the wounds on his head or body. Gave him one look and said we needed repeat flea treatment which he didn't even give us.

I first came to Steads vets almost 3 years ago when it was still blue Cross,never the less mr stead has helped save my lovely lab willows life 3 times now, she came to me at 7 yesterday old, an unspayed working dog, with breast cancer, she was spayed then had her first lumpectomy, 6 months I found another lump and that was removed, willow has gone 23 months and she developed another lump, so shes had in total 4 ops now that includes spaying, and for some reason willow had recovered quicker and fitter with this last op, I would not let my dog suffer and if I thought she was quite ill or tired of life I would not have proceeded, so I thought I'd give her this one last chance at it, if I get another 23 months again I will be more than happy, any time at all us precious, but who knows? But all i know he has saved my dogs life, bringing quality to her life, I wouldn't hesitate to recommend Steads I trust him completely with willow, his staff are just the best girls, always so lovely and friendly, I did think should I take willow to vets I had previously to steads?, but I honestly thought if he saved her life when it was Blue Cross and a donation, why change now we have to pay the proper price, I Didnt think that a fair or very nice thing to do,so I opted to stay with steads and I'm glad I did, a thousand thanks to all the team, Helen Casey and Willow

They killed my cat. I brought my cat for neutering They didn't give antibiotics or care recommendations The incision was massive She got infected 5 days later, I called them up in the panic as the wound got obviously infected (I checked it every day as per internet vet forum guidance, on the 5th day I noticed it, but I was checking it every day) I called them, explained her wound looks infected, they offered a 5-6pm appointment that evening I said she's really bad and they offered to bring her in now When I brought her to this vet (who, when I brought my cat in, said "wounds just get infected you can't really stop it or control it") he was really calm and said he's just gonna give it a clean and she will be okay Three hours later they said she's okay now and ready to be collected As I'm about to get in the car I get the phone call that she's passed away.