American Golf - York

Not a bad shop for the products and the prices but has to be some of the worst customer service going. There was a guy in there who just started slagging off another pro shop that I go to and finished off his grilling of the shop by saying ‘but I’ve never been’ very weird sales tactic. Clearly not wanting the best for the customers if his main goal is to put other businesses down. Left without buying anything, very poor attitude.

Great service, attentive staff, great choice of products. Free custom club fitting service 1st class. Very happy customer.

My son has been playing for about 6 months. We went in to ask advice and get his first junior set of clubs. Dave was excellent, he measured my son, then showed him the options whilst giving recommendations. My son tried the club's and added an extra one to the set. He is extremely happy with the set. He has his first competition in May and is looking forward to letting Dave know how he does. Thanks for the excellent service.

I went in for a driver fitment. I saw young Dean who was very capable. He sold me last years model Ai Smoke driver for a great price. I warned him I would most likely have a nightmare round after the fitment so be prepared for an awful review 😅. However the driver is awesome and obviously setup perfectly by him as fist round with it I managed an eagle on a par 5. (I haven't reached a par 5 in 2 for YEARS) Thanks for your help. Kind regards Brian

I had hoped to review American Golf as a whole and not pinpoint one location as the problems I encountered occured at more than one store and on the website! First of all I will say that the staff in the York store are very helpful and knowledgeable, this is why I have given 2 stars instead of 1. I was in the market for a new driver and visited the York store in the hope of seeing a few drivers up close and maybe even having a few swings, unfortunately the selection they had was extremely limited so I left empty handed. Same story for the Hull store, again I left empty handed. After this I attempted to order online (twice) on both occasions when confirming payment details I was greeted with the spinny loading circle and had to leave the page! Needless to say I have since ordered from another online retailer and won't be going through the rigmarole of dealing with American Golf again, which is really sad as I was happy to pay slightly more if I could walk in to a store and walk out with a new driver. Very disappointed.