Complaints Officer

Complaints Officer Salary £32,000 Location Leeds Permanent ¦ Full time ¦ 2 vacancies We’re recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. This is a new role at Leeds Fed, focused on making complaints more manageable while ensuring our customers get the attention and resolution they deserve. You’ll take ownership of Stage 1 complaints, carrying out investigations, making fair decisions and working with customers, colleagues and contractors to reach …